Assistant Retail Store Manager

**Assistant Retail Store Manager - Full Time - (Fixed Term)**_
- **September 2025 to February 2026**_

**Are you an energetic and engaging team leader? Do you have experience in retail management with a strong ability to lead a sales team and promote brand awareness? Do you want to be an important part of making a positive impact within Indigenous communities? If so, please apply**

**WHAT YOU WILL DO**

The Assistant Store Manager’s responsibilities will include overseeing daily store operations, providing an exceptional customer experience, optimizing inventory management, implementing effective merchandising strategies, and ensuring a safe and inviting shopping environment. By actively engaging with customers and staff, the incumbent will contribute to achieving sales targets, fostering a positive team culture, and delivering an outstanding shopping experience that reinforces Manitobah’s brand reputation as a preferred retail destination in the community.

**WHAT WE OFFER**

Manitobah offers a competitive hourly wage, EAP and a generous employee discount on Manitobah products.

**LOCATION**

This position is in person at south Centre, 100 Anderson Rd SE, Calgary, AB T2J 3V1.

**KEY RELATIONSHIPS**

**Reports to**: Retail Store Manager

**Key Relationships**: Interstore Team, Planning and Inventory Department

**Direct Reports**:No

**KEY RESPONSIBILITIES**
- Greet and engage customers in a manner that models exemplary customer service, in coherence with sales model.
- Supervision of Retail Ambassadors and Key Holders.
- Coaching and motivating the team to reach and maintain top performance and provide an exceptional customer experience.
- Delegate tasks when necessary to store Key Holders and Ambassadors.
- Set up and manage an efficient and organized inventory stock room.
- Responsible for approving and ensuring bi-weekly timesheets are correct for payroll.
- Executing in store workshops and special events.
- Make sure all customer complaints are address and handled professionally, leaving the customer with a positive resolution.
- Ensures all merchandise is properly ticketed and displayed accordingly.
- Manage administrative systems and procedures effectively and in accordance with company policies.
- Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination.
- Responsible for adherence to all loss prevention and security policies, as well as credit procedures (e.g., credit and debit cards, employee purchases, discounts, deposits, returns and exchanges).
- Lives and acts on Manitobah’s brand values of: Love, Respect, Bravery, Truth, Honesty, Humility and Wisdom.

**Ideal Experience**

**Professional Experience**:

- Minimum of two (2) years’ experience in progressively responsible retail positions is required.
- Experience working in an Indigenous or culturally sensitive environment is an asset.

**Educational Requirements**:

- High school diploma, GED, or equivalent is required
- College Diploma in Business or Management field is considered an asset.

**Availability**

Must be available all shifts, including Mornings/Evenings/Weekends/Holidays as needed

**WAGE**

Starting at $22/hr

**CONTACT/APPLICATION INFORMATION**

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

Pay: $22.00 per hour

**Benefits**:

- Employee assistance program
- Store discount

Application question(s):

- Are you able to legally work anywhere in Canada?
- Are you committed to making a positive impact within Indigenous communities?

Work Location: In person