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Customer Service Clerk

2 weeks ago

Longueuil, Canada TW Full time

**Company Description** Be part of a community of authentic, proud and trusted people.**

Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them**moving **forward.** We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.

Send us your resume and join a people-centric company with a reputation of excellence.

Out TW Distribution center in Longueuil is looking for a Customer Service Clerk.

As a Customer Service Clerk You will be responsible for handling returns and warranties at the distribution center.

We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.

Your main responsibilities:

- Request return authorizations from suppliers and complete the appropriate forms
- Follow up on internal (distribution centers) and external (local suppliers) purchase claims with the store manager, suppliers, and/or distribution center contact person;
- Manage supplier return warrantie
- Conduct necessary research for all customer credit requests
- Perform various clerical tasks (filing, photocopying, etc.).

**Qualifications**
To join our team, you must, among other things:

- Have a minimum of 1 year of experience in a similar position
- ** Be bilingual in French and English, as you will frequently collaborate with clients across Canada.**

**Additional Information