Caseworker Term 3 Months Front Desk Sunday to

Caseworker Front Desk TERM 3 MONTHS Sunday to Thursdays days #32 TERM

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Core Values**

The Salvation Army Canada and Bermuda has four core values:
**Hope**: We give hope through the power of the gospel of Jesus Christ.
**Service**: We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**: We responsibly manage the resources entrusted to us.

**position Purpose summary**:
**Key Responsibilities**:

- Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
- Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
- Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
- Provides safe storage and recording of prescribed medications
- Coordinates and facilitates resident programming as required
- Conducts all required shift change procedures prior to and after shift change
- Performs intake and discharge procedures for clients/residents as assigned
- Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
- Distributes funds to residents in accordance with established guidelines
- Engages in the development of inter-personal relationships that promote dignity and respect
- Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
- Liaises with Police, funders, court personnel, community agencies, families, and other staff members
- Provides orientation to newly hired staff, volunteers, students

Performs other duties as assigned

**Minimum Education Level Attained**:
The successful job applicant will have completed high school, plus specialized courses of up to six months

Note: An alternative level of education and experience may be acceptable

**Special Licenses, Diplomas, Certifications or Requirements**:
The successful applicant will hold/have:

- Diploma or Degree in related social services field
- Current Certification in First Aid/CPR
- Criminal Police Record Check
- Non-violent crisis intervention training

**Minimum Prior Related Experience**:
One year but less than three years of prior related experience, including frontline casework experience in a social service environment.

**Physical Effort/Dexterity Required**:
The performance of the job requires moderate amounts of keyboarding, and performing walk abouts, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.

**Concentration Required**:
The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking, and reading.

**Responsibility for Financial Resources**:
The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget

**Responsibility for Human Resources**:
The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and or students

**Work Environment**:

- Dealing with angry people
- Abusive People
- Verbal abuse
- Isolation
- Work schedule affecting lifestyle
- The incumbent may have little to no travel required
- The incumbent carries a pager/walkie talkie and will work shifts

**Exposure to Hazards**:

- Physical attacks by others
- Exposure to infectious diseases
- Exposure to bodily fluids
- Sharp objects
- Other dangerous situations
- Potential of physical, verbal and mental abuse within workplace (by participants)
- Potential of exposure to infectious diseases
- Potential of exposure to toxic chemicals
- Potential of exposure to bodily fluids (human waste)
- Potential of sharp and moving objects
- Potential of pressures of timelines
- Potential of objects falling off high shelving
- Potential of slippery or wet surfaces
- Potential of exposure to odors
- Potential of Carpel Tunnel Sy