Call Center Agent

4 days ago


Markham, Canada Thermal Kinetics Corp Full time

**Responsibilities**:

- Perform a variety of tasks associated with customer and client services
- Must be able and willing to receive a high amount of inbound calls
- Thorough documentation of all contacts within the customer management system
- Quickly resolve problems to ensure consistent quality service

**Requirements**:

- Must have access to a reliable internet connection
- High School Diploma or combination of education and experience
- Excellent customer service skills
- Excellent verbal and written communication skills
- Experience using Microsoft Excel/Word
- Ability to read, understand, and follow oral and written instructions
- Strong attention to detail

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

Pay: $21.50-$26.40 per hour

**Benefits**:

- Company pension
- Dental care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: On the road



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