Ict Coop Student, Tft

-

**RESPONSIBILITIES**:
Training:

- Attend project team meetings on a regular basis
- Identify and resolve issues including escalating when required
- Facilitate in person training sessions utilizing adult learning principles and classroom management/presentation skills
- Collaborate with Training Specialist in departmental outreach in preparation for go live
- Facilitate hands-on exercises and simulations to reinforce practical skills and boost confidence in using the HIS system.
- Maintenance of training materials including sign in sheets, devices, and Learning Lab participant guides
Articulate and teach use of clinical systems for maximum knowledge translation across groups of differing experience/expertise, with varying digital skill levels
Go Live:

- Participate in Go Live support to all hospital sites (includes the potential for evening, weekend, and overnight shifts)
- Provide hands-on support to staff, physicians, learners and researchers (end users) during Go-Live;
Identify and resolve issues and escalate when required, aligned with standard processes;
- Communicate information and changes to end users;
- Support documentation and administrative activities.
LEARNING OUTCOMES/GOALS:

- Experience working in a fast-paced healthcare setting, implementing innovative technology;
- Increase knowledge of health care and operational workflows;
- Increase knowledge of project management and coordination;
- Increase public speaking skills and experience
- Increase experience working with cross-functional teams;
- Increase experience with specific healthcare technology software;
- Increase experience in audience-appropriate communication to cross-functional teams with range of learning styles.

**QUALIFICATIONS**:

- Enrolled in post-secondary education, specializing in Health Science, Education, Computer Science, Information Technology, or a related field.
- Strong interpersonal skills and professionalism, with the ability to work with diverse group of healthcare stakeholders (Medical staff, Physicians, Project managers, etc.)
Demonstrated ability to work independently and also as a contributing team member
- Evidence of effective customer service, organizational, interpersonal and communication skills
- Enrollment in a health informatics or similar program; knowledge of clinical workflows is an asset
- Previous health care environment or computer technology experience would be an asset
- Proficiency with Microsoft Office (e.g. Excel, PowerPoint, Visio, SharePoint, Teams)
- Proven analytical skills with an aptitude for problem-solving and critical thinking
- Excellent attendance and highly reliable
- Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code
Recruitment Specialist: Marissa Panucci
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._