Caseworker

**Section**: Social Services
**Division**: Children and Social Services
**Department**: Community Well-Being
**Initial Reporting Location**: 199 Larch Street

**Job Status**: Limited position
**Estimated Probable Duration**: Up to Seven (7) Months (may be extended)

**Affiliation**: CUPE 4705 Inside Unit
**Hours of Work**: 70 hours bi-weekly
**Shift Work Required**: No
**Range of Pay**: Group 12 - $34.10 to $43.02 per hour

**The start date will follow the selection process.**

The eligibility to work remotely is to be determined.

**Characteristic Duties**: Under the general supervision of a Social Services Program Manager, or Co-ordinator of Shelters and Homelessness
- Screen for employability of clients; prepare participation agreements and case plans. Refer clients to appropriate employment/training resources. Determine and recommend deferrals.
- Determine and verify employment/training needs of clients and ongoing income support needs including reviewing client participation agreements and case plans, revising and updating as required. Provide funds for mandatory and discretionary benefits and/or for employment assistance activities as determined by the Ontario Works Act and local business practices as required.
- Refer clients to appropriate employment assistance activities. Advocate on behalf of applicants and participants, liaise with and refer participants to appropriate community agencies and organizations.
- Complete required documentation and forms, verify client statements, record relevant case information and record statistics as required.
- Assist in the development of forms and local business practices.
- Attend appeal hearings, court proceedings as a witness as required. Attend case conferences as required.
- Acquaint new employees, trainees and students with Caseworker functions.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as may be required.

**Qualifications**:

- Successful completion of a Community College Diploma course in a Social Services Program.
- Over one (1) and up to and including two and one-half (2½) years of related experience.
- Employment counselling experience is an asset.
- Competent interpersonal and communication skills with demonstrated ability to serve the public in a courteous and effective manner.
- Demonstrate report writing skills.
- Life skills training is an asset.
- Demonstrate keyboarding skills (a minimum of 40 words per minute).
- Demonstrate ability related to the use of microcomputers and administrative systems in a Windows environment (e.g. word processing, spreadsheets, Social Assistance Management
- System (SAMS), information input and retrieval, etc.).
- Excellent use of English; verbally and in writing.
- French verbal and written skills an asset.
- Satisfactory health, attendance, and former employment history.
- Must be physically capable of operating a vehicle safely, possess a valid driver’s licence, have an acceptable driving record, and personal insurance coverage.
- Provide, at own cost, a current Criminal Records Check.

**Competencies**:Competency Library - Level 1 Proficiency

**How To Apply**:
We must receive your resume **before 11:59 p.m. on Monday, September 15, 2025**. For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

**Contact Us**: