Guest Services Administrator

2 weeks ago

Dartmouth, Canada Massage Addict Dartmouth Full time

We are looking to hire a Part Time Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.

The position is for a mix of days and nights and share in weekend rotation.

If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

**HOURS OF OPERATION**:
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 5pm

Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 95 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

**RESPONSIBILITIES**
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

**REQUIREMENTS & QUALIFICATIONS**
- 2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Access to reliable transportation.

**Job Type**: Part-time

Pay: $16.00-$17.00 per hour

Expected hours: 12 - 24 per week

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- retail sales: 3 years (required)

Work Location: In person

Expected start date: 2025-01-01

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