Collections Specialist

**Collections Specialist**:

- Date: Jan 29, 2025
- Location: Acheson, AB, CA, T7X-6H9
- Company: WillScot
- Req ID: 52811

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us

**ABOUT THE JOB**:
Our collections specialists are experienced customer service agents with strong interpersonal skills, the ability to plan, prioritize, and manage objectives, and problem solve in a fast-paced environment.

**WHAT YOU'LL BE DOING**:

- Actively collects open AR balances by contacting customers, directs the activities of other Field personnel to actively collect open AR balances.
- Updates the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc.
- Responds to customer inquiries providing required assistance or directing the customer’s issue to the appropriate person who can resolve it
- Acts as a liaison between the Field personnel and Corporate/Regional/Area management regarding the review and timely resolution of disputes assigned to the Field.
- Participates in monthly meetings between Regional Leadership and Corporate Accounting/Finance regarding the status of Region’s AR Aging/Collection status and adequacy of the AR Specific Reserve.
- Reconciles accounts and perform administrative tasks/additional duties as assigned.

**EDUCATION AND QUALIFICATIONS**:

- High school diploma required
- 2-4 years of relevant work experience
- Proficiency with MS Office (Excel, Word and Outlook)
- Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed._

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here.

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be

**Job Segment**:Accounts Receivable, Collections, Finance