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Customer Experience Advocate

2 weeks ago

Toronto, Canada Gyro Group Full time

To ensure optimum customer service, we’re hiring a **Customer Service Advocate** to work one-on-one with our clients. Your job will consist of greeting clients, completing a walk around of the vehicle, preparing service estimates, administration function, documenting correspondence. We offer in-house training and support as well as competitive compensation.

The Customer Experience Advocate is responsible for delivering a positive client experience while the client's vehicle is in service. The advocate will ensure that Gyro’s procedures are followed and executed with excellence.

Gyro’s Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement. Provide income equivalent to the contribution made towards the success of the operations. Gyro is an equal opportunity employer with a unique team and working environment.

**Responsibilities and Duties**
- Greeting and Welcome clients
- Walk around of client vehicle
- Preparing vehicle estimates
- Administration

**Personality Traits**
- High Energy
- Commitment to excellence
- Good personal skills
- Self starter
- Team Player

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Automotive: 1 year (required)
- Customer service: 3 years (required)
- Hospitality: 2 years (required)

Work Location: In person