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Account Manager
3 weeks ago
**Who We Are**
eCapital Freight Factoring is the fastest growing freight factoring company in North America. We are innovators and revolutionaries in our industry, determined to deliver best-in-class products and service. Our industry leading team provides financial support to transportation companies in Canada and the USA. We are looking to add a member to our Customer Service team
**Who You Are**
eCapital is currently seeking a bilingual Account Manager who is fluent in both French and English to join our team in our **Orillia Ontario **office. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.
**The hours for this position are 9am-5pm, Monday-Friday.**
**As an Account Manager, you will work closely with our clients to help them with their financial needs by providing advice, solutions, and overall account management**. **You will be responsible for a high level of correspondence with our clients on a daily basis.**
**Responsibilities**
- Approving and processing client funding
- Providing accurate management of held and/or denied invoices
- Evaluating/mitigating financial exposures and/or risk related to client invoice purchases
- Facilitating customer compliance
- Providing exceptional customer service and support with a positive, professional attitude
**Skills and Experience**
- Ability to prioritize tasks and client inquiries
- Ability to spot, take ownership, and solve problems
- Strong attention to detail with an ability to spot errors
- Highly accurate math/accounting skills
- Customer service orientation with an ability to remain focused and friendly
- Proficient in Microsoft Office
- Previous call center experience is an asset
- Fluent in French and English
**Qualifications**
- Post-Secondary education in Business or a related field is preferred
We're the kind of thriving environment reserved for a dynamic person like you—committed to excellence, driven, and creative. If you are interested in this position, please apply
**Job Type: Permanent Full-time, In Office**
**Salary: $20.50 per hour**
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