Server Generalist

**Long View. A career that helps you get more out of life.**

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- A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 92% of Long View team members rated Long View as a good or great place to work

**Are you passionate about technology and want to work for an organization where there are opportunities for career development and advancement within the organization?
- We are looking for a dynamic and client focused
- **Server Generalist** for our
- **Edmonton **branch to make a meaningful impact as a member of the Managed IT Support (MITS) team focused on operations and post-implementation support and training. You will act as a trusted advisor who will provide technical guidance and support to our clients.

**A Day in the Life**:

- Manage the day-to-day administration, support, maintenance and monitoring of Microsoft technologies, including M365, 0365, Azure and SharePoint
- Implement and upgrade various Microsoft technologies
- Provide guidance to clients on-site and remotely, supporting their Microsoft technology stack
- Perform data backups and disaster recovery operations
- Diagnose, troubleshoot, and resolve hardware, software, and other server and system problems, and replace defective components when necessary
- Configure, and test computer hardware and operating system software
- Recommend the implementation of new technologies and processes
- Analyze equipment performance records to determine the need for repair or replacement
- Participate in gathering data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and environment requirements
- Assist with onsite Deskside client support as required for coverage

**What You Bring**:

- 3+ years of experience implementing and supporting solutions including Azure, Virtualization, Windows, Storage and Backup technologies
- Experience with the following:
- Active Directory, Azure, O365, SCCM, Hyper V, 0365, PHP, SQL, and VMWare
- Windows 10 operating system imaging, deployment, and management framework, utilizing MDT, SCCM or related technologies
- Ability to produce effective documentation, implementation plans, problem resolution and incident workarounds
- Client-oriented mindset with the ability to adapt to multiple client environments

**Why Work at Long View**:

- ** Great people and culture**:

- ** Career growth **- Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- ** Interesting work **- Be part of exciting projects while accessing all the latest technologies