Automation Specialist

Automation Specialist

Status:
Regular, Full time

**Location**:
Hamilton, Ontario
Job Description

**MAIN RESPONSIBILITIES**:

- Provide back office pre-sales and after-sales support
- Visit customers together with the sales rep or following their requests as needed
- Introduce and promote the complete Industry Business offer in terms of strengths and weaknesses and possibilities and providing the most appropriate solution;
- Build demos to help the customer visualise the main solution concepts (proof of concept “POC”);
- Be the main technical customer interface for solution selling and work closely with Regional suppliers
- Provide expert support: lead the solution definition with the customer and create value by advising the customer on advanced issues (Principles, feasibility, limits & constraints, performance, etc.);
- Provide recommendations & support
- Answer deep technical questions on integration/compatibility of components inside a machine architecture;
- Develop required technical and commercial argumentation documents;
- Help to close the deal by providing differentiating elements to sales for the commercial argumentation;
- Work closely with Automation and control experts of Schneider-Electric to provide the customer with the best solution;
- Share Success Stories & Best practices;
- Share competitors’ strengths/weaknesses in terms of strategy, relationships, pricing, products, Potential Available Market and changing dynamics;
- Utilize knowledge of customers global strategy to drive the company success by coaching and mentoring others;
- Identify cross sale opportunities between segments, markets, brands or products;
- Provide technical support for specific projects to resolve issues;
- Understand total Schneider Electric offer related to OEM Machine Business;
- Leverage the organisation to grow the customers business;
- Ability to cross reference competitive products;
- Leverage third party offers to complete the solution;
- Build a relationship in which the technical expert is viewed as a trusted specialist by the customer at the operations level; Speak the right process language in line with the operations level interest;
- Demonstrate how relationships have been used to deliver targeted results;
- Demonstrate full knowledge of multiple product lines;
- Recommend new or updated product offerings to integrate customer preference or gain competitive advantage.

QUALIFICATIONS:

- Minimum 3 years of relevant experience in designing and/or problem solving in industrial automation;
- Expertise in local region standards relevant to the OEM machine business;
- Expertise in industrial automation network communication;
- Very strong written and oral communication skills in French (OR ENGLISH) is required as well as fluency in English.
- Knowledge of electrical control, automation offer and related competitors & customers.
- Preferable experience with Schneider Electric automation technology;
- Good presentation skill, to present functional and technical specifications of Schneider Electric solutions;
- Usually 5 to 10 years in the solution business;
- Experience and familiarity with automation products and solution for OEM business a plus; Combining technical knowledge with sales skills;
- Self-motivated. Available to travel internationally if required (Training, Tradeshow ) when permitted.

What’s in it for you

Voted Great Place to Work®, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. Guillevin has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.

What we offer:

- A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
- Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
- Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:
- Health, dental, paramedical & vision care, and prescription medication- Short
- and long-term disability benefits because you never know what the future holds- Supplemental Health Insurance- Life insurance- Employee Assistance Program (EAP) with Telemedicine- Travel Insurance
- Reimbursement of training expenses to acquire new skills and advance your career within the organization
- RRSP with generous employer contribution
- Possibility of contributing to a TFSA with a favorable group rate
- Post-graduate scholarship program for children of our employees
- Employee discounts on purchases
- Free parking
- Electric vehi