Financial Services Representative

2 weeks ago

New Westminster, Canada Vancouver City Savings Credit Union Full time

**About Vancity**

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

This is a** full-time, permanent**role located at** New Westminster Community Branch (Br 61)** and reports directly to the Assistant Branch Manager.

**_ A typical day would involve:_**
- Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
- Identifying and assessing member/prospect needs to provide appropriate products, services and referrals.
- Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.

**You are**:

- **A problem solver**- You have an analytical mind and can multi-task to come up with solutions
- **Tech-savvy** - People often say you’re a quick learner and great with technology & systems
- **A great communicator -**You find it easy to get to know others and have great conversations
- **Ready for a challenge**- You have a positive attitude and are able to work in a fast-paced changing environment

**You Have**:

- **A High School Diploma**- At a minimum, you have graduated high school and/or equivalent
- **Customer Service Experience** - At least 1 year of working experience interacting with people and businesses in a professional capacity

**Bonus Points**:

- Post-secondary coursework

**Pay Rate**:_As this is a union role, the salary will be as per the collective agreement salary grid starting at $23.97 (Grp 2 Step 1)_

**Posting Deadline: Posted until filled**

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
**We offer**:

- We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
- In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
- We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

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