Production Support

2 days ago

Montréal, Canada Think Big Solutions Full time

**About Think Big Services**

We recruit talents for some world-class clients across the globe & industries for IT, Supply chain & more portfolios. We currently have various exciting roles open, especially in the USA & Canada for professionals who are looking to grow with us

**About this role**:
**Responsibilities**:

- Provide production support services to ensure the smooth functioning of in-scope systems and achieve specific reliability and supportability goals.
- Develop automation and tooling to support SRE activities, including monitoring and alerting efficiency, and to reduce toil.
- Troubleshoot production issues and track trends, producing metrics and analysis.
- Collaborate with global teams and customers, providing strong verbal and written communication skills.
- Flexibility to work in shift and perform on-call responsibility.

**Requirements**:

- Bachelor's degree in computer science or a related field.
- 3-5 years of experience in Linux.
- Strong experience in database scripting (stored procedure and compound SQL) and data analysis in Sybase, DB2 or Greenplum, etc.; DB monitoring and performance tuning.
- Working experience in Python/Perl/Shell scripting.
- Strong verbal and written skills required to interact with global teams and customers.
- Flexibility of work in shift and perform on-call responsibility; Working from office (3 days per week minimum is the current policy).

**Good to Have**:

- Experience in financial service/products, investment banking.
- Experience in Advanced Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search, etc.).
- Knowledge of development tools like GIT, Jenkins, etc.
- Agile/DevOps/SRE mindset and/or tooling.
- Understanding of Cloud technology.

Location: Montreal, QC

Jobs #montreal #IT

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $55.00-$75.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Are you currently living in Montreal Area ?

Work Location: Hybrid remote in Montréal, QC

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