Store Manager
5 days ago
**Position Summary**
The Store Manager acts as if they are the business owner and has ultimate responsibility for the daily operations* of the store. The Store Manager is accountable for effectively teaching, training, and coaching store management into a high-performing leadership team that achieves sales goals meets merchandising brand standards, and delivers operational excellence. The Store Manager is expected to role model Under Armour’s Core Competencies and I WILL behaviors in all actions and interactions in order to create a positive Teammate and Athlete experience.
**Leadership**
- Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Under Armour’s Core Competencies and I WILL behaviors.
- Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors.
- Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance, and behavior standards.
- Build and support effective relationships with all teammates, peers, and supervisors to effectively lead positive change.
- Lead the management team through effective execution of all performance management tools.
- Effectively communicate with the management team to align and help drive business strategy.
- Proactively seek personal learning and development opportunities to build a leadership skill set and enhance individual performance.
- Ensure total Store Accountability for all Under Armour Policies and Procedures.
- Establish and execute a strategic plan to achieve planned sales and key performance indicators for all time periods.
- Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
- Train and develop team on business acumen to drive business performance.
- Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
**Operations**
- Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization, and replenishment systems while maintaining backroom standards.
- Oversee and ensure the efficiency of all daily operational procedures.
- Ensure store audit compliance and shrink results meet company loss prevention standards.
- Manage payroll and schedule adjustments effectively to maximize productivity and achieve payroll and sales targets.
**Talent**
- Recruit, hire, develop and retain a high-performing store team.
- Teach, train and coach the store management team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.
- Develop succession plans to ensure career paths for all teammates; encourage teammates to pursue internal opportunities.
- Recognize and properly resolve teammate performance issues; communicate high priority issues to their manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
- Consistently assess and provide ongoing performance feedback on QB skills, job expectations, and Core Competencies through real-time coaching, scheduled touchbases, individual development planning, and the performance review process.
- Lead the mid-year and annual review process for all teammates.
- Engage in compensation decisions in partnership with their manager.
- Manage store census, seasonal hiring needs, and anticipate turnover. Proactively network, recruit and interview based on assessments to ensure staffed at all times.
- Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.
- Ensure that the store management team adheres to and enforces all employment practices and policies.
**Merchandising**
- Lead all visual directives ensuring mapping and floorset are properly planned, scheduled, and executed seamlessly within the allotted timeframe.
- Generate and analyze merchandise reports and direct brand-appropriate merchandising moves to maximize presentation and drive sales.
- Lead efficient and effective day-to-day store merchandising by ensuring that the store team understands and maintains Under Armour brand standards and sell-through adjustments are held true to the Floor Set overview.
- Partner with Merchandising DOR to ensure all aspects of replenishment are properly executed - Fill the Floor, power closes, power opens, and merchandise adjustments.
- Perform “level-sets” and make sure the store is replenished by pushing all goods to the floor.
- Maintain Under Armour brand standards of neat, clean, and organized sales floor, cash wrap and fitting room ensuring store environment is safe for teammates and athletes.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations
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