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Learning Specialist
2 weeks ago
Company Description
Founded in 2006, **Kensington Tours** is a privately held company that has been rapidly growing for the past few years. We are a multi-award-winning luxury tour operator offering tailor-made, private-guided experiences to the world’s most extraordinary destinations. Anchored by an industry-leading team of 150+ destination specialists, we deliver curated travel experiences for the most discerning clients. The success of Kensington Tours has been its ability to provide customized tours for each and every client in a market with increasingly sophisticated consumer knowledge and a heightened search for “authenticity of experience.” We do this with our pioneering technology platform that allows the company to connect tour experts all over the world into a single, streamlined database and booking engine. Kensington strives to surprise and delight at every turn with authentic, extraordinary and unexpected experiences. **Our brand promise - to create the experience that changes the life.**
**Job Description**:
Design, build, and curate learning solutions and knowledge resources for different internal audiences. Administer the LMS by publishing digital learning content, maintaining learning assets and user databases, and reporting on regular data/metrics management related to the LMS.
**Job Duties**:
- Support all stages of the learning lifecycle including needs assessment, curriculum design, content development, delivery, measurement, and maintenance.
- Develop quality learning content for remote and classroom training including lesson plans, participant materials, practical exercises, engaging activities, training handouts, e-learning, and evaluations.
- Ensure learning solutions demonstrate best practices in adult learning principles.
- Oversee all administrative, maintenance, and governance needs on the Learning Management System, Docebo.
- Maintain accurate, up-to-date records of training activities, such as training attendance and e-learning course connectivity and completion and track key performance indicators related to training.
- Evaluate and measure the effectiveness of training programs and methodologies.
- Manage day-to-day training activities and coordination of training schedules.
- Determine the impact of training on employee skills and measure that impact with Key Performance Indicators.
- Report training compliance and effectiveness to management.
**Qualifications**:
- Experience using e-learning authoring tools
- Demonstrated experience in the administration of Learning Management Systems, specifically Docebo
- Experience working in a corporate training environment with knowledge of adult learning principles and instructional design techniques
- Post-secondary diploma/degree in a related field or an equivalent combination of education and experience
- Ability to proactively build strong relationships within a diverse organization
- Proficient research, information gathering, analytical, and problem-solving skills
- Learning mindset and strong interest in Learning and Development
- Organizational skills and ability to work on projects independently
Additional Information
