Keyholder

7 days ago

St Albert, Canada Nova Cannabis Stores Limited Partnership Full time

Work Location

Value Buds Village Landing
**About SNDL**

**About Nova Cannabis**

Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices

**About the Role**

Based out of our **Value Buds Deerfoot City location in Calgary, AB,**we are looking for an experienced **Part-time Keyholder** who can handle curveballs like champs. Not only will they be responsible for ensuring the store is in tip-top shape, but they’ll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers. We’re looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.

**Role and responsibilities include, but are not limited to**:
**Customer Offering**

Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs

Facilitate a welcoming and positive atmosphere for everyone in the store

Educate customers about cannabis products, strains and consumption methods

**Day to Day Operations**

Promote our culture and brand by participating in merchandising and promotional activities

Work in partnership with Store Managers and other team members to generate sales.

Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products

Participate in routine store maintenance and ensure cleanliness is a priority

Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures

Monitor inventory and re-stock product regularly

**Regulatory Adherence**

Comply with all OH&S (Occupational, Health, and Safety) policies and procedures

Support and promote Nova Cannabis’s and AGLC’s (Alberta Gaming and Liquor Commission) social responsibility programs

Comply with Nova Cannabis’s policies, standard operating procedures, and practices

**Experience and Qualifications**

Minimum, 2-years of customer service experience

Minimum, 2-years of retail and/or hospitality experience

Cannabis, liquor or healthcare experience is preferred

High School Diploma or equivalent

Valid SellSafe certification

Valid Qualified Cannabis Worker certification

Must complete and pass a Criminal Record Check

Working knowledge of regulations as it pertains to selling cannabis in Alberta

**Personal Characteristics and Requirements**

Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers

Ability to think on your feet and creatively problem solve

Open-minded and constantly identifying ways to improve

Passionate about creating a positive, memorable, and tailored experience for every customer

Excellent communication skills (written and verbal) and a professional demeanor

Team player who is passionate about supporting the overall success of the business

Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times

Responsible and reliable

Must be 18 years of age or older

Must have reliable transportation to commute to/from work

**Our Commitment to Diversity & Inclusion**:

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