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Sales & Product Trainer

2 weeks ago

Vancouver, Canada LotLinx Full time

Lotlinx is the best in class, AI-powered Inventory Management solution for the automotive industry. Lotlinx uses advanced machine learning technology to help vehicle sellers analyze shopper data, identify high intent purchasers, and execute inventory-specific strategies to reduce days on lot and improve margin per vehicle.

Since our founding in 2012, we've grown quickly and consistently. As our early adopters quickly began to see results, word spread. Just one year since official inception, there were over 100 dealers actively using LotLinx to target VIN specific car buyers and move their inventory faster. Today, we've grown to be thousands of dealers strong, including hundreds of rooftops under the Nation's Top 100 Auto Groups. We also partner with OEMs directly, are approved for co-op programs and work with a wide network of resellers.

LotLinx was - and still is - the only platform that begins with determining a dealer's inventory needs, and uses cutting edge technology and machine learning to put specific cars in front of specific buyers - all the while making it easy to access meaningful data on ROI. All for a simple cost per unique shopper, with completely transparent pricing.

**Sales / Product Trainer**

**Location**: Hybrid (3 days onsite) Kelowna or Vancouver, Canada

Lotlinx, the leading automotive AI-powered VIN digital platform (VMS: VIN Management System), is experiencing tremendous growth and has an exciting opportunity for an Sales/Product Trainer with the ability to work hybrid (3 days onsite) in Kelowna or Vancouver, Canada. Lotlinx provides employees with a dynamic work environment that is challenging, team-oriented, and full of passionate people. We offer great incentives to our employees, such as competitive compensation and benefits, flex time off, and career development opportunities.

Reporting to the Learning and Development Manager, there is an opportunity for a full-time, highly engaged individual that has a strong understanding of sales techniques and strategies and can effectively communicate and deliver high-quality training programs to improve skills, knowledge and overall performance with sales teams and other stakeholders.

**What you'll do**:

- Design and deliver standardized training sessions that cover topics such as product knowledge, sales techniques, customer service, and communication skills
- Create standardized training materials, assessment forms and measurement tools
- Plan, design, implement and manage in-person and virtual training on skills and requirements to support growth, retention and engagement goals
- Develop training manuals, presentations, and other materials that are used to support the training programs
- Collaborate with other departments such as marketing, customer service, and product development leaders to ensure that the sales training programs align with overall company's strategic and departmental goals
- Build and maintain a formal, consistent onboarding and ongoing skills, systems, curriculum/product training program to be modified for each department
- Establish methods to track employee performance after the completion of training
- Update and refine training programs as company continues to evolve
- Evaluate training effectiveness and assess the impact of training programs on the performance of sales and service teams, and identify areas where improvements can be made.
- Provide coaching and feedback on areas for improvement to help them achieve their learning goals
- Track and maintain participant/certification records
- Stay up-to-date with industry trends and developments in the industry, and incorporate best practices into the sales training programs.

Salary Range $65,000-$80,000

**A bit about you**:

- A degree in sales, marketing, or a related field
- 3+ years of experience as a sales training specialist or similar position
- Automotive vertical experience is an asset, but not required
- Proactive and highly organized, strong ability to multi-task with a strong customer service focus
- Highly engaging and entertaining delivery style with a passion for using participatory techniques as well as being highly entrepreneurial and creative with exceptional problem-solving skills
- Proficiency in MS Office (including advanced PowerPoint and intermediate proficiency in Word, Excel, Outlook)
- Experience leading remote team members and proficiency in hosting tools (Zoom, Google Meet), LMS tools (Docebo), and virtual collaboration tools (Google Suite)
- Exceptional public speaking, communication (verbal and written), presentation, and facilitation skills
- Enthusiastic, energetic, and experienced facilitator
- Exceptional technical writing skills required with experience designing and maintaining training materials using a variety of tools
- Extremely organized, detail oriented with self-starter approach
- Must be able and willing to travel to US 1 week of every month and other areas in Canada/US, as needed (training facility in Tampa, Fl