Laser Technician

Welcome to Rejuvenation
Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.
Rejuvenation proudly offers career advancement opportunities through ongoing advanced laser, surgical, cosmetic and leadership training to help our STARS soar. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our STARS succeed
Our diagnosis for you is an amazing and fulfilling career Symptoms may include
- Industry perks
- Star pricing on cutting-edge treatments and products
- Close-knit teams
- Fun and inclusive monthly challenges with incredible prizes
- Continuing education opportunities
- Flexibility and a healthy work-life balance
- Supportive management team
- Opportunity for internal growth
- Comprehensive health benefits
- And so much more

Role Overview
The primary function of the Intermediate Laser Technician is to provide exceptional care to all patients at Rejuvenation clinics. This role is also accountable for ensuring all laser training and safety protocols are adhered to, performing all aesthetic treatments as prescribed protocols from vendors and certified Rejuvenation Inhouse Trainers, and ensuring all patients are satisfied with their treatments.
Role Objectives
The Laser Technician’s roles and responsibilities include, but are not limited to:

- Provide the “U” experience by warmly welcoming patients and providing excellent customer service.
- Foster a culture of excellence, driving best-in-class-patient care.
- Perform advanced laser and aesthetic treatments, including:

- Laser hair removal/reduction
- Skin rejuvenation and resurfacing
- Micro needling and peels
- Pigmentation and tattoo removal
- Acne & Scar treatment
- Ongoing training will be provided.
- Adhere to appointments in a timely manner by monitoring time schedule.
- Thoughtfully provide personalized consultations to evaluate the suitability of products and services to ensure safe, effective treatments to attain optimal skin health.
- Ensure exceptional patient care through rigorous adherence to Rejuvenation clinic standards, prioritizing comfort, safety and quality in every interaction and treatment.
- Ensure confidentiality and security of patient records, data and communications.
- Lead with empathy, understanding, and a client-first mindset.
- Ensure patients referred by doctors who offer the desired treatment are redirected to the original referring doctor.
- Optimize appointment scheduling, reminders, and targeted follow up calls for maximum efficiency.
- Analyze appointment trends, adjust strategies accordingly.
- Perform appointment bookings, reminder, and follow-up calls.
- Consistently demonstrate a team-oriented and supportive work style.
- Continuously update expertise to reflect advancement in laser technology and industry best practices.
- Collaborate closely with Clinic Consultant to drive business growth and excellence.
- Assist with events, promotions, and client experience management.
- Perform other duties as requested by management and supervisory team

Role Qualifications
- Canadian Medical Aesthetics Diploma or Certificate
- Minimum 3 years of Medical Aesthetician experience in a medical dermatology setting or medical spa preferred
- Outstanding interpersonal skills and a warm, friendly manner
- Ability to communicate exceptionally well and work effectively in a team setting
- Excellent written, verbal, and electronic communication skills
- Ability to work as a team and independently
- Flexible availability, willingness to work weekends and evenings (required)
- Possesses excellent time-management skills
- Ability to maintain client confidentiality

LP
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