Csr - Customer Service Representative
4 days ago
Customer Service Representative / Dispatcher / Service Coordinator**Location**: Unionville / Markham, ON (In-person)
**Job Type**: Full-time or Part-timeAbout UsAt **Appliance Repair Team**, we keep households running smoothly — and that starts with excellent customer support. We’re looking for an **energetic, detail-oriented, and people-focused Customer Service Representative** to join our growing team.This role is also known as **Service Coordinator, Dispatcher, Customer Support Agent, or Call Center Representative** — if you enjoy helping people and staying organized, you’ll fit right in.Why You’ll Love This Job
- **Pay**: $18-$22/hr (based on experience)
- **Benefits**: Health coverage + paid training
- **Flexibility**: Day or evening shifts (Mon-Fri, occasional weekends)
- **Growth**: Career advancement opportunities — we promote from within
- **Culture**: Supportive, respectful, and team-focused environment
What You’ll Do
- Be the **first friendly contact** for customers by phone
- **Book and dispatch technician jobs** quickly and accurately
- Provide clear, professional information about services
- Keep schedules and customer records organized
- Assist with **office administration and scheduling support**
What We’re Looking For
- **Energetic, detail-oriented, and customer-focused** personality
- Excellent communication skills (clear, positive, and professional)
- Organized, adaptable, and strong at multitasking
- Comfortable with computers, scheduling tools, and phone systems
- Experience as a **dispatcher, receptionist, call center agent, or office administrator** is a plus — but not required (we’ll train you)
**Requirements**:
- High school diploma or equivalent
- Ability to commute to Unionville/Markham, ON
**Job Types**: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Expected hours: 20 - 44 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care
Work Location: In person
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