Guest Experience Leader

4 days ago

Calgary, Canada McDonald's Full time

**Guest Experience Leader**

**We are more than just your local restaurant. We are a collection of hardworking small-business owners.**

**Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?**

**Our offer**

**Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is**:

- Access to education and skills development opportunities that take you further
- A total rewards package that includes discounts, incentives, and recognition perks
- 25% off Goodlife fitness membership ($0 enrollment fee)
- Flexible schedule that suits your needs
- ** A safe, respectful and inclusive workplace**:

- ** Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day**

**The job**

**We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail**:

- Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
- Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
- Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
- Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
- Making McDonald’s about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.

**Your vibe and experience**

**While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.**

**You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone’s day. It’s genuine, and it’s at your core. You’re a people person through and through. Making someone’s day better, makes your day better.**

**About us**

**In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

  • Guest Experience Leader

    12 hours ago

    Calgary, Canada McDonald's Full time

    **Guest Experience Leader** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through...

  • Guest Experience Leader

    2 days ago

    Calgary, Alberta, Canada McDonald's Full time $69,120 - $140,240 per year

    Guest Experience LeaderWe are more than just your local restaurant. We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald...

  • Guest Experience Leader

    2 weeks ago

    Calgary, Canada Escape 60 Full time

    **Job Summary** **Escape60 Calgary** is looking to expand our team! **Who are we looking for?** A person that is reliable and wants to work in a small business environment, we are looking for someone that fits our company culture. **Job Responsbilities/Skills**: - Game masterings for escape rooms - Reset of rooms - Ensure player satisfaction by...

  • Part Time Shift Leader

    11 hours ago

    Calgary, Canada Part Time Shift Leader Full time

    Laser City is looking to add a Shift Leader to our team! We are hiring for our North location near the airport. We are looking for **fun, friendly and outgoing people** to join our team. This is a perfect position for someone in school. **What does a Shift leader do?** The Shift Leader is a valued position that helps to run the day. Responsibilities include...

  • Guest Experience Lead — Inspire Teams, Delight Guests

    4 weeks ago

    Calgary, Canada McDonald's Canada Full time

    A leading fast-food chain in Calgary is seeking a Guest Experience Leader to enhance customer interactions and lead a team in providing a delightful dining experience. The ideal candidate is a people person who thrives on making connections and ensuring quality service. Responsibilities include anticipating guest needs and fostering a positive atmosphere....

  • Guest Experience Lead — Inspire Teams, Delight Guests

    2 weeks ago

    Calgary, Canada McDonald's Canada Full time

    A leading fast-food chain in Calgary is seeking a Guest Experience Leader to enhance customer interactions and lead a team in providing a delightful dining experience. The ideal candidate is a people person who thrives on making connections and ensuring quality service. Responsibilities include anticipating guest needs and fostering a positive atmosphere....

  • Front Office Leader: Guest Experience Mastery

    3 weeks ago

    Calgary, Canada Manga Hotel Group Full time

    A leading hotel organization in Calgary is seeking a Front Office Manager to ensure exceptional guest experiences and manage a high-performing team. Responsibilities include training staff, resolving guest concerns, and ensuring operational excellence in the front office. The ideal candidate has a strong background in hotel management and a passion for...

  • Guest Experience Expert

    2 days ago

    Calgary, Canada Marriott International, Inc Full time

    **Job Number** 23079629 **Job Category** Rooms & Guest Services Operations **Location** Calgary Marriott Downtown Hotel, 110 9th Avenue SE, Calgary, Alberta, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...

  • Guest Experience Staff

    2 weeks ago

    Calgary, Canada SKA Thermal Spa Full time

    **Join Our Team at SKA Thermal Spa - Now Hiring Guest Experience Staff!** Are you passionate about hospitality and looking for a fun, supportive work environment? SKA Thermal Spa, located in the heart of downtown Calgary, is hiring Guest Experience Staff to join our dynamic team! Whether you're kickstarting your career or looking to make some extra cash,...

  • Guest Experiences Ambassador

    1 week ago

    Calgary, Canada Amenida Macleod LP Full time

    **About us** Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently...