Global Strategic Client Partner
2 weeks ago
**About the Role** Our goal is to establish a dedicated and highly specialized sales team, facilitating the expansion of our services to cater to both large and medium-sized enterprises. This endeavor is aimed at the company's priority Seed the Future" with the incubation of a new business line within Uber. As Senior Client Partner, you will be responsible for accelerating sales revenue and account management with enterprise customers for a new growth area for Uber. You will be responsible for the strategic direction, scaling, and go-to-market of Uber GSS services and solutions and work with a forward-thinking Tech organization to play a pivotal role in our success. To meet the needs of our ambitions, you will be required to work with a geographical team with varied strengths. Reporting to the Head of GSS Sales & Marketing, you will partner with leadership to align on sales structure, revenue targets, and critical metrics to ensure you are delivering on customer needs and exceeding Uber's revenue targets. You will be responsible for building and growing relationships with enterprise customers, supporting the exciting growth of a fast-moving business. **What You'll Do** - Identify and target key customer segments, industries, and areas for revenue generation - Identify and secure new enterprise customers directly. This requires the establishment of relationships with the key decision makers and influencers in the various organizations, understanding their current and future needs, and working to find the right GSS product/solutions for them. - Partner with enterprise customers to enable and accelerate their tech and business objectives through a consultative approach. - Make meaningful partnerships built on trust. Employ critical thinking and creative problem-solving skills to navigate relationships and difficult partner conversations. Use data-driven storytelling to prove impact. - Meet your revenue targets - you should always be looking for opportunities for GSS to make an impact and always be closing. - Find opportunities for alternative go-to-market strategies - As the most experienced sales manager, lead and foster a culture of accountability, collaboration, integrity, problem-solving, and high standards - Manage up effectively; represent the GSS sales team internally as a polished, proactive, knowledgeable, accountable, and high-integrity leader. - Invent, create a scalable process, playbook successes, and implement - Conduct executive meetings, demonstrations, and sales calls as necessary - Strategically partner with account management, implementation, strategy, operations, and broader GSS team - Build and maintain strong relationships with key clients, partners, and team members. - Stay up-to-date with industry trends and competitor activities. - Prepare and present regular sales reports and forecasts to the leadership team - Contribute to refining Uber GSS' offering to the industry based on the evolving needs and industry trends observed. Work closely with the internal product team to communicate customer feedback/requirements, and provide market insights to help shape the product roadmap. - Represent GSS at regional conferences and events. - Develop new ways of working. Help refine pitch narratives that scale across our distributed team and be ready to wear many hats to build our business. Jump in to help your teammates when the need emerges. **Basic Qualifications** - 8+ years in a full sales cycle role: prospecting, pitching & closing in a technology environment. **Preferred Qualifications** - 5 years of sales leadership experience - Extensive experience in sales in the tech and tech-related industry with the ability to consistently meet or exceed revenue targets. - Proven track record of building and managing a multi-million dollar business - Start-up attitude, ability to embrace rapid change, and willingness to overcome adversity. - A genuine give-and-take approach to problem-solving, acting as a true peer and partner to the business and all other relevant team members across the organization - Demonstrated capacity to attract and retain top talent, fostering a passion for excellence - Strong interpersonal, presentation, and negotiation skills. - Evidence of building process from ambiguity and constantly iterating process for greater impact - Verifiable track record of driving teams to exceed quotas - Experience condensing sales cycles from years to months - Highly adept at Salesforce and Excel/Google Sheets - reporting, data analysis, and process improvement - Has demonstrated sales success through significant market adversity, during ongoing product development - Bachelor's degree or equivalent experience preferred
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