Hospitality Aide

**Position Summary**

The Hospitality Aide plays a key role in supporting the day-to-day operations of our Independent Living facility, and able to work alone in the residence. As the first point of contact at the front desk, this individual must be welcoming, professional, and proactive in meeting the needs of residents, visitors, and prospective clients. The role combines administrative tasks with hospitality and light housekeeping duties, ensuring a safe, clean, and community-focused environment.

**Front Desk & Resident Relations (Day & Evening Shifts)**
- Greet and assist residents, guests, and visitors with a warm, professional demeanor
- Answer phones and respond to inquiries with clarity and care
- Schedule tours, appointments, and follow-ups for prospective residents
- Provide information on services, amenities, and community life
- Assist with resident requests (e.g., maintenance reports, booking common areas)
- Support the coordination and communication of daily and special activities

**Hospitality & Light Housekeeping (Evening Shifts Primarily)**
- Set and prep dining room tables for upcoming meals
- Help servers with serving food and drinks if needed during mealtimes
- Light tidying and sanitation of common areas (lounges, front entry, mail area, etc.)
- Support with light laundry duties (resident linens, dining linens, etc.)
- Conduct regular walk-throughs to ensure cleanliness and resident safety

**Qualifications**:

- Previous customer service, hospitality, or front desk experience an asset
- Strong interpersonal and communication skills; able to engage respectfully with seniors
- Comfortable using phones, calendars, and basic computer programs
- Ability to multitask, prioritize and respond with a service-first mindset
- Capable of light physical duties (lifting laundry, cleaning tasks)
- Clear criminal record check (vulnerable sector) required

**Key Attributes**:

- Friendly, approachable, and professional presence
- Strong problem-solving and organizational skills
- Team-oriented with a can-do attitude
- Sensitive to the needs and dignity of older adults
- Discreet with confidential resident or facility information

**Shifts**:

- _Rotational scheduling and weekend availability required._

**How to Apply**:
**Job Type**: Part-time

Pay: From $16.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift

Application question(s):

- Why do you want to work at a 55+ Independent Living Facility?

**Experience**:

- Hospitality: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-07-30