Production Supervisor

**ABOUT US**

The CMO that clients rely on, people thrive in, and sets the industry standard.

Delta Pharma, based in Montréal, Quebec, is a leading contract manufacturer and packager in the pharmaceutical, cosmetic, and natural health sector. With a GMP-certified facility licensed by Health Canada and registered with the U.S. FDA, we specialize in developing and producing high-quality creams, lotions, gels, ointments, serums, liquids, and vitamin supplements. Founded in 2000 and still independently owned, Delta Pharma is committed to compliance, innovation, and customer-focused service.

**POSITION: Production Supervisor**

**Location**:Montréal (Dorval), QC
**Employment Type**:Full‑time, Leadership Role
**Reports to**:Operations Director

**POSITION PURPOSE**

The Supervisor plays a critical leadership role in ensuring the safe, compliant, and efficient execution of Manufacturing and/or Packaging operations within a GMP-regulated environment. This position is responsible for delivering high standards of quality, productivity, and team performance by providing day-to-day direction, fostering a culture of accountability and continuous improvement, and driving operational excellence. The Supervisor ensures strict adherence to cGMP, Health & Safety, and company policies, while actively developing a capable and engaged workforce to meet current and future business needs. Through strong leadership, problem-solving, and collaboration, the Supervisor contributes directly to the company’s mission of delivering safe, effective, and high-quality pharmaceutical products.

**RESPONSIBILITIES (included but are not limited to)**:

- **Lead and Supervise Daily Operations**
Oversee all Manufacturing and/or Packaging operations to ensure safe, efficient, and high-quality execution, minimizing downtime and proactively preventing non-conformances.
- **Drive Operational Excellence**
Lead continuous improvement initiatives to optimize productivity, efficiency, and flow of operations, using tools such as Lean, Six Sigma, and root cause analysis to drive lasting improvements.
- **Promote and Enforce Compliance**
Ensure full compliance with SOPs, cGMP, Health & Safety, and company policies. Actively monitor adherence and take corrective actions when gaps are identified.
- **Performance Management & Accountability**
Set clear performance expectations and KPIs for team members. Conduct regular performance reviews, provide real-time coaching, recognize excellence, and address underperformance promptly and constructively.
- **Foster a Culture of Quality**
Be a visible champion for quality and GMP principles. Ensure that all operations meet internal and regulatory quality standards. Lead by example in promoting a “right first time” culture.
- **Issue Resolution & Deviation Management**
Investigate and resolve deviations, non-conformances, and quality events. Author or contribute to thorough and timely deviation reports, CAPAs, and change controls with a focus on systemic improvement.
- **Documentation and Validation**
Review and update Master Batch Records (MBRs), SOPs, and other GMP documentation. Participate in validation activities and support change control and project implementation as needed.
- **Training & Development**
Ensure employees are effectively trained and cross-trained. Promote continuous learning and maintain robust training records. Identify skill gaps and provide development plans to build future leaders.
- **Effective Planning & Resource Allocation**
Build and execute short
- and medium-term schedules to meet production targets. Proactively allocate resources and adjust plans to resolve equipment, staffing, or supply constraints.
- **Team Engagement and Communication**
Foster open, respectful, and two-way communication with team members. Lead regular team meetings, listen actively to concerns, and keep the team informed about goals, changes, and performance results.
- **Clarity of Expectations & Behavioral Standards**
Ensure all team members clearly understand their responsibilities, expected outcomes, and required professional conduct. Provide regular feedback and recognize positive contributions.
- **Operational Readiness and Equipment Oversight**
Ensure all equipment is maintained in a validated state and is operational. Coordinate timely repairs and assess new technologies or tools that could enhance productivity or compliance.
- **Cross-Functional Collaboration**
Promote teamwork across departments including Quality, Engineering, Planning, and Supply Chain to ensure seamless execution and resolution of issues.
- **Lead by Example**
Model company values and hold self and others accountable to high standards of integrity, safety, compliance, and performance.
- **Support Organizational Change**
Actively participate in or lead improvement projects, system upgrades, or cultural transformation initiatives. Help drive change adoption on the shop floor.
- **Workforce Planning & Talent Management**
Identify talent, sup