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Accounts Buy Online Broker

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Toronto, Canada Zensurance Full time

**About Us**: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ***Deloitte’s Technology Fast 50 (2023, 2024)** ***Deloitte’s Technology Fast 500 (2024)** ***Top Insurance Employers (2022)** At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you At Zensurance we’re re-imagining the way that small businesses across Canada have access to their insurance. Our Accounts, Buy Online team is paramount to giving our clients a seamless experience purchasing their insurance, while maintaining a high level of quality control. **Responsibilities**: - Onboard Buy Online client’s into Zensurance’s base of accounts. - Carefully review all Buy Online new business submissions and policy data for accuracy. - Monitor and respond to customer online chat inquiries. - Recommend, upsell, and cross-sell insurance coverages. - Pursue opportunities to meet set targets. - Provide a meaningful client experience and advice with each interaction. - Collaborate with team members to create efficiencies in workflow and participate in projects that support process improvement. - Other duties as assigned. **Requirements**: - RIBO license. - 2+ years of insurance experience (preferably commercial). - Able to communicate complicated concepts and break them down into simpler terms. - Persistence and agility to meet set targets. - Attention for detail and demonstrated flexibility in managing multiple clients at a time. - CAIB or CIP designation is an asset. **Benefits & Perks at Zensurance**: At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success. Work Your Way - Remote-first setup for added flexibility - Home office allowance to create a comfortable workspace - Top-tier tech: "Office in a box" with all necessary tech equipment - Half days before public holidays: Enjoy half days before long weekends ❤️ Your Health, Your Way - Flexible health and dental plans for families, including mental health support - Health & personal spending accounts to invest in wellness your way - Parental leave top-up, because family comes first Investing in Your Growth - Education assistance reimbursement for courses, conferences, books, and memberships - Opportunities to learn from industry experts and grow your career Staying Connected - Weekly Friday huddles to share updates and connect across teams - Virtual & in-person team-building events to strengthen our culture We’re building something special. Come be a part of it **Who We Are**: Business is hard work, but insurance doesn’t have to be We empower business owners with simple, tech-driven insurance solutions through our online platform. Our success is fueled by our team-oriented culture and four core values: **DELIVER -** We set ambitious goals and achieve them. **INCLUDE-** We foster an open and safe space for all. **INTEGRITY-**We do what’s right. **INVENT-** We create straightforward, innovative solutions. **Diversity & Inclusion**: **Thank You