District Loss Prevention Manager

**About the Company**

**About the Role**

**Role and responsibilities include, but are not limited to**:

- Responsible for conducting all investigations within an assigned district
- Prevents inventory loss through communication and participation with all store staff members in programs aimed at theft awareness and prevention measures
- Audits store security procedures such as cycle counts, reporting etc.
- Detects and processes individuals engaged in-store theft and fraudulent activities including completing investigation and related reports with police agencies and the criminal justice system
- Conducts initial investigation of internal matters (ex. cash over/short reports, etc.)
- Responds to all emergency situations
- Provides direction in merchandise protection standards and conducts awareness training
- Key contact for their group of stores for camera system installs and maintenance
- Works directly with armoured car service on troubleshooting and evaluation of store needs
- Works directly with alarm companies on setup and ongoing maintenance issues
- Interviews suspects and witnesses and prepares in-depth reports on all investigations
- Testifies in a variety of hearings and court actions
- Other related tasks as required

**Work Experience**
- Minimum, 2 - 5 years’ loss prevention experience
- Minimum, 2 - 5 years’ management experience
- Previous retail experience will be considered an asset

**Education**
- Diploma or Certificate in Security/Police Studies or related field (preferred, not required)
- Valid Alberta Security License required (before start date)
- Post-secondary education or equivalent (preferred, not required)
- ProServe/Serving It Right Certification
- Valid First Aid and CPR certification is preferred
- Pressure Points Control Tactics (PPCT) will be considered an asset
- Knowledge of WHIMIS is preferred
- Knowledge of surveillance and apprehension techniques
- Interview and interrogation training will be considered an asset

**Other Skills and Capabilities**
- Unquestionable ethics and integrity with an ability to maintain high levels of confidentiality
- Positive and professional approach with willingness to learn and be challenged
- Ability to work effectively in a collaborative, team environment as well as independently
- Exhibit strong leadership skills with the ability to make appropriate decisions in stressful situations
- Ability to demonstrate situational awareness and safe work practices
- Excellent active listening, communication (written and verbal) and dispute resolution skills
- Demonstrate initiative and ability to recognize opportunities for improvement and efficiency
- Highly organized with the ability to direct and prioritize tasks as appropriate
- Proven ability to maintain workload and meet critical deadlines in a fast-paced environment
- Strong problem identification and problem resolution skills
- Ability to be flexible, in keeping with the needs of our evolving company
- Must be willing and able to work irregular hours, including weekends and occasional overnights to support the retail stores
- Excellent interpersonal skills, including written and verbal communication
- Must pass a Criminal Record Check
- Valid driver’s license and reliable transportation

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- loss prevention: 2 years (preferred)
- management: 2 years (preferred)

Work Location: In person