Medical Office Assistant

2 days ago

Vancouver, Canada Fraser Care Medical Clinic Full time

Duties will include:

- Coordinating patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room
- Facilitating patient flow by notifying technicians and physicians of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
- Maintaining appointment schedule and managing recalls
- Maintaining electronic medical record, entering patient demographics and performing tasks such as scanning, linking, and uploading documents
- Collecting payments and providing receipts, following up on unpaid invoices periodically
- Generating administrative reports
- Ensuring exam rooms are stocked appropriately and that they are ready for next patient
- Assisting physicians when requested
- Protecting patient confidentiality at all times
- Keeping the reception area clean and organized
- Cleaning and sterilizing materials and instruments when needed
- Performing all other related clinical, administrative tasks or special tasks as required

General Skills and Abilities:

- Works well in a team environment, as well as independently
- Above-average telephone etiquette and the ability to talk to patients in an understanding and caring manner
- Phenomenal multi-tasker
- Outstanding organizational and customer service skills
- Excellent English communication skills: grammar as well as spoken English
- A team player capable of interacting professionally with staff and physicians
- Skilled using Microsoft Office and open to learning new technology and platforms
- Minimum education: Medical Office Assistant Certificate or equivalent experience a must.
- Experience using an Electronic Medical Records system such as OSCAR is an asset

**Job Types**: Full-time, Part-time
Part-time hours: 24-40 per week

**Salary**: $15.65-$18.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift

Ability to commute/relocate:

- VANCOUVER, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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