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People Operations

2 weeks ago


Toronto, Canada Level Access Full time

Level Access is a leading accessibility solutions provider, committed to ensuring digital accessibility for all Our innovative software and services empower organizations to create accessible digital experiences that align with regulations and create inclusive environments. With a team of over 700 dedicated professionals and a revenue of $100 million, we are passionate about making the digital world more accessible for everyone.

As the People Operations & HRIS Specialist, you'll be the go-to expert for Dayforce and a key driver of operational excellence across the entire employee lifecycle. You'll help streamline workflows, ensure data integrity, support global compliance, and partner cross-functionally to deliver a seamless experience for employees and stakeholders alike

**Key Responsibilities**:
**HRIS Management (Dayforce)**:

- Be responsible for the configuration, optimization, and daily maintenance of Dayforce across multiple legal entities and countries.
- Ensure data accuracy, compliance, and reporting integrity in all modules (HCM, Payroll, Time & Attendance, Benefits, etc.).
- Serve as the point of contact for troubleshooting, issue resolution, and continuous system improvements.

**People Operations Support (Full Employee Lifecycle)**:

- Lead and support operational processes for onboarding, employee changes, offboarding, I-9 verification, background checks, global mobility, and more.
- Ensure each lifecycle event is processed with consistency, accuracy, and speed.
- Maintain documentation, checklists, and workflows to create a best-in-class employee experience.

**Cross-Functional Collaboration**:

- Partner with HRBPs, Recruiting, IT, Payroll, and Legal to ensure alignment and seamless execution across systems.
- Manage sensitive employee data with discretion and precision.

**Compliance & Documentation**:

- Maintain and update employee records in accordance with local regulations and internal standards.
- Support audits, reporting, and policy documentation across multiple jurisdictions.
- Projects & Process Improvement:

- Lead or contribute to process automation, system integrations, and special projects as needed.
- Identify pain points in current workflows and recommend practical, scalable solutions.

**Qualifications**:

- 5-7 years of experience in People Operations and/or HRIS administration in a global environment.
- Must have hands-on experience with Ceridian Dayforce (multi-country configuration highly preferred).
- Demonstrable experience handling core People Ops functions across the entire employee lifecycle (onboarding, employee changes, offboarding, etc.).
- Meticulous attention to detail and a high bar for data accuracy.
- Proven ability to operate efficiently in a fast-paced, high-growth company.
- Strong problem-solving and project management skills.
- Superb communication and collaboration abilities.
- Comfortable working across time zones and cultures.

**Nice to have**:

- Experience with additional tools in the People Tech Stack such as Culture Amp, Built, Pave, Greenhouse, or award recognition platforms.
- Experience supporting EORs and international contractors.
- Previous involvement in a Dayforce implementation or optimization project.
- Familiarity with integrations across HRIS, ATS, engagement, and compensation systems.

**Application Process**:
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience.

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.