Medical Office Assistant or Optometric Assistant

2 weeks ago

Vernon, Canada Family First Optometry Full time

We are looking for a dynamic Medical Office or Optometric Assistant to join our friendly team If you are already experienced in health care, this is an exceptional opportunity to work closely with the Doctor of Optometry on the clinical side to provide in-depth patient care.

Come join our small, independent optometry practice in beautiful Vernon, BC We provide caring, relationship-based eye care for the whole family.

Experience as a Medical or Optometric Assistant is valued but we are willing to provide training for those who have a relevant health-care background.

Your work with our patients would include:
PATIENT CARE
- taking patient history;
- preliminary testing including imaging, optical and vision measurements;
- exam room preparation and hygiene;
- assisting the optometrist with patient education and referrals.

RECEPTION/ADMINISTRATION
- answering the telephone, scheduling and confirming appointments;
- welcoming patients who visit the clinic;
- maintaining safety protocols to prevent the spread of COVID19 and other infections;
- accurately recording personal data and communications for electronic medical records;
- confidential document management including scanning, record-keeping, and shredding;
- finalizing patient invoices and taking payments;
- preparing bank deposits and other reports regarding use of products and services;
- managing office supplies;
- helping to coordinate special events;
- backup support for frame and sunglass selection, new eyewear delivery, adjustment and repair.

Everyone on the team works daytime and Saturday hours.

We are looking for someone who is:

- consistently cheerful, friendly, well-spoken and poised;
- dedicated to getting to know our new and returning families;
- sensitive and reassuring to those who are anxious during their visit;
- able to earn patients’ confidence and respect; and
- passionate about fulfilling our patients’ needs and expectations.

Is this your work style?
- professional, responsible and reliable;
- helpful, cooperative and diplomatic in a team setting;
- detail-oriented and conscientious;
- able to organize, multi-task and set priorities in a busy environment; and
- willing to learn continually and adapt to change.

Relevant experience may include:

- health care services including optometry.
- reception and office administration.

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