Honda Parts

3 days ago

Yorkton, Canada Royal Auto Group Full time

Royal Auto Group is looking for a Service/Parts Advisor to develop relationships with Customers and continue to develop the relationship.
- Greet customers on the phone or in the dealership, promptly and in a courteous manner
- Address customer questions/needs promptly and in a courteous manner
- Schedule appts. based on service calls
- Assist customers in scheduling appointments for routine maintenance and needed repair
- Order parts/ complete returns/ control inventory
- Use tools such as CDK and Ebiz to check recall/warranty status
- Assist technicians with pulling parts and entering correct part numbers into work orders

Service/Parts Experience
- Identify service and parts needs of customer vehicle to be serviced upon historical service data
- Provide repair and maintenance recommendations
- Advise customers of estimated service and repair costs and review details of service/repair invoice with customer
- Explain the nature of the repairs
- Determine the progress of the repair/service orders and inform customer accordingly
- Handle all phone inquiries regarding work in progress, appointments, part orders, and return phone messages promptly
- Understand ordering of automotive parts
- Be detailed orientated
- Keep service forms and pricing guides up to date
- Ensure all documentation/paperwork is completed in an accurate and timely manner

**Skills**:

- Gr.12 and some automotive experience
- Valid Driver license
- Basic Computer Skills
- Math Skills
- Parts Knowledge
- Problem Solving and critical thinking skills
- Excellent Customer Skills
- Organized and pay attention to detail
- Work closely with technicians

**Job Types**: Full-time, Permanent

Pay: $19.00-$30.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-06-25
Expected start date: 2025-06-30

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