Graduate Program Assistant

Graduate Program Assistant

About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

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Job Summary

**A Brief Overview**
Reporting to the Department Manager, the Graduate Program Assistant is responsible administering the department's graduate programs in accordance to the University's and School of Graduate Studies' policies and guidelines. As a key contact for prospective and current students, this role is instrumental in the effective operations and delivery of the graduate programs with the department. Duties include corresponding with prospective students, coordinating admissions processes, maintaining records and administering the daily operations of these programs. The Graduate Program Assistant supports the administration of the teaching assistant hiring process by preparing and distributing requests to faculty and graduate students and complies information to facilitate decision making for course allocations.

**Job Description**:

- Provides administrative support to committee(s) including scheduling meetings, preparing and distributing agendas, researching information, record and distribute meeting minutes, and following up on action items. Coordinates special events, orientations, workshops, course components information sessions, open houses, programs and/or meetings.
- Attends recruitment events and activities. Provides updates to the calendar to support timetabling.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Three-year Community College Diploma or Three-Year Bachelor Degree, or equivalent.

**Required Experience**
- More than 2 years and up to and including 3 years of experience.- Experience working at a post-secondary education institution considered an asset.
- Experience advising students considered an asset.
- Experience in Enterprise Resource Planning (ERP) Systems Administration considered an asset (e.g., Oracle-PeopleSoft, etc.).
- Experience planning, coordinating and/or managing events or promotions considered an asset.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge and insight of practical methods, techniques, and work processes that is typically acquired through a combination of technical training and/or substantial work experience.
- Provide information to others that requires technical or administrative explanation or interpretation.
- Attempts to resolve a difficult or challenging interpersonal situation or, overcome resistance to gain cooperation.
- Adapt messages to meet the needs of the intended audience.
- Manage own work and may train and review the work of casual employees, work study students, and/or volunteers, to see commitments through to completion.
- Participate in project team meetings and is involved in developing individual and team project plans.
- Identify new problems and seeks information and input to fully understand the cause.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Break down concrete issues into parts and synthesizes information succinctly.
- Respect diversity and promotes inclusion in the workplace.
- Awareness of relevant legislation, including Employment Equity, Human Rights legislation, Treaties, sexual violence legislation and the Accessibility for Ontarians with Disabilities Act and its regulations.

Employment Equity and Accessibility Statement

**Skills**

**Reference**
- 419713