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Host / Hostess

2 weeks ago

Calgary, Canada SSP Canada Full time

Job Description
$17.00 per hour plus tips
Part-Time Availability
Employee Assistance Program
Employee Meal Plan
SSP Canada operates several restaurants throughout the Calgary International Airport, including: Chili's, Bistro on the Bow, Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bad Egg
At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:
Making our guests feel at home from the moment they walk in
Having warm, friendly smiles
Respecting our customers
Ability to answer questions about our restaurant and the airport
If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out We have a unique work environment that you'll only experience at SSP America
**Here are some things you can expect as a Host/Hostess**:
Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
**Skills and Requirements**:
Making our guests feel at home from the moment they walk in
Having warm, friendly smiles
Minimum 6 months' experience working in retail or food service environment
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit as required by law