Manager. Support Services

**GENERAL**

**Description**:

- Manager. Support Services

**Competition #**:

- STO LTC 1655/25

**Posting Date**:

- 08/05/2025

**Status**:

- Active

**Type**:

- External

**DESCRIPTION**

**The Interlake-Eastern Regional Health Authority**
**Our Vision**
**We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of our communities and achieve health equity across the region.**
**Our Mission**
**We work in partnership with all stakeholders, contributing to the health and well-being of our communities, by providing timely access to reliable care in a culturally safe manner that respects diversity.**
**Our Values**
**Always with compassion, Success in collaboration, Accountability in everything we do, Acting with integrity, Respectful of each other**

**Collaboration | Accessibility | Respect | Excellence | Innovation | Quality Customer Service**

**Support Services Manager**

**Mgr Support Services_01s**

**Closing Date**:

- 08/12/2025

**Facility / Site**:

- Stonewall PCH Rosewood Lodge

**Posting Type**:

- Permanent

**Position Type**:

- Part-Time

**Hours of Work**:

- Days

**Term Dates**:
**FTE**:

- 0.9000

**Union Group**:

- Non - Union

**Wage / Salary**:

- To commensurate with experience and qualifications.

**Position Summary**:The Manager of Support Services oversees the day to day operations of food services, housekeeping and laundry services for the assigned facility. The position functions in a manner consistent with and supports the mission, vision and values of the Interlake-Eastern Regional Health Authority.

**Qualifications**:

- Certification in Health Services Management OR Canadian Healthcare Association Food Service Certificate OR Completion of post-secondary education (University or Community College) in Business Administration or related areas.
- Certificate in Food Safety Training.
- Proven related knowledge and experience in an institutional food, housekeeping and laundry setting.
- Demonstrated knowledge of theories, principles and operational practices integral to food, laundry and housekeeping services management.
- Knowledge of Food and Environmental Service Standards.
- Knowledge of accounting and business practices as related to Support Services.
- Knowledge of and the ability to work with diverse cultures.
- Three (3) years management experience in the Health Care field in Food, Housekeeping and Laundry Services.
- Proficient in Microsoft Office.
- Demonstrates good supervisory skills.
- Excellent communication skills, written and verbal, demonstrating considerable judgment, courtesy, and tact. Managers must conduct all communications in a business-like manner with an emphasis on providing solutions.
- Ability to supervise and evaluate staff, directly and through multiple levels of supervision.
- Ability to handle difficult and sensitive situations confidentially using sound, independent judgment within general policy and legal guidelines.
- Involve relevant stakeholder when responding to inquiries/issues. Acknowledge inquiries/issues in a timely manner.
- Ethical decision making based on the betterment of the organizations and budgetary considerations.
- Ability to foster and maintain positive working relationships both individually and in a team setting.
- Demonstrated organization, prioritization and time management skills required.
- Completes and maintains a satisfactory employment pre-employment security check.
- Satisfactory employment record.

**As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.**

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

All health care workers are required to be immunized as a condition of employment in accordance with the Interlake-Eastern RHA Policy (GA-13-P-110 Required Immunizations for Health Care Workers).

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.