Manager, Account Development

2 weeks ago


Waterloo, Canada OpenText Full time

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent AI can't replace to help us shape the future of information management. Join us.
**THE OPPORTUNITY**: The Account Development Manager will report to the Senior Director of Account Development. They will manage and oversee the hiring, onboarding, coaching, development, performance, and retention of an Account Development team of approximately 10 individual contributors. This includes the qualification and development of inbound leads, as well as strategic outbound prospecting into a named account Sales structure. The Account Development Manager will be responsible for driving all AD programs in working with Sales, Campaigns& Field Marketing within their territories and will be a central point of contact for the Account Development Reps regarding process, strategy, programs and quota requirements. The Account Development Manager will be responsible for generating inbound and outbound lead generation best practices and programs. They will implement cold calling and incentive programs that will generate leads aligned with the primary solution areas. They will work with respective internal groups to identify and manage required training and support for the Account Development Reps to ensure that business goals are achieved.YOU ARE GREAT AT:

- Leading& coaching a diverse team to achieve business targets - BANT-qualified leads with associated pipeline growth and revenue conversion
- Coaching, training, motivating and developing their team to achieve their weekly targets and quarterly KPIs
- Driving performance to ensure individual and team targets are met/exceeded consistently
- Conducting 1:1 performance reviews to coach each individual team member; responsibility for all aspects of performance management
- Engaging and communicating confidently; will present to and collaborate with Sales and Marketing leadership regularly
- 5+ years of relevant people leadership experience in a technology-based pre-sales or inside sales position
- Strong coaching and development skills
- Strong customer service skills
- Strong analytical thinking and problem-solving skills
- Excellent oral and written communication skills
- Strong organization and time management skills
- Adaptable to a fast-paced, technology-driven environment

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in ourEqual Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
**Compensation**: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.



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