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Receptionist

2 weeks ago

Waterloo, Canada The Tooth Corner Full time

We are hiring a full-time dental receptionist to work between our Waterloo and Elmira Clinics. Please see job duties below:
**Job Duties**:

- Interact in a professional manner with all patients to facilitate appointment bookings and payments for services rendered.
- To ensure patient education and that patients understand the office treatment philosophy, which is to provide the best dentistry possible for all patients.
- To be aware and encourage patients to have the correct treatment at their next visit.
- Assist in adding pre-determination codes to the computer and scheduling future appointments, as directed.
- Ensure that patient has another appointment on leaving, even if it is only tentative.
- Being at work, ready, prior to first patient arrival in morning and after lunch.
- To ensure that all documentation is accurate and complete including signed consent and waiver forms, assisting with processing reports, correspondence, clinical notes and records.
- To positively motivate patients. Ensuring a positive patient experience.
- Ensure patients know what oral aids are available.
- Ensure that any communication with the patient is consistent and in line with office policy.
- Keep personal space and any other common working space clean and tidy. Keep the patient lounge and reception area tidy.
- Maintenance of standards of sterilization and office privacy protocols.
- Assist in upholding and promoting the positive reputation of the practice and dentist.
- Actively encourage patients to refer family and friends by promoting the positive aspects of the practice and the dentist.
- Crossover duties and miscellaneous duties to assist the proper functioning of the practice.
- Attend and contribute to team meetings.
- Attend further continuing education courses upon request.

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience working in a dental clinic?
- Do you have experience as a receptionist?
- When are you available to start?
- What is your wage expectation?

Work Location: In person