Receptionist

Job description

**Medical/Cosmetic Receptionist at **RejuvaDERM Cosmetic Dermatology & Laser**

**RejuvaDERM** is a cosmetic and medical Dermatology practice in Edmonton Alberta.

If you love working in a team environment, are enthusiastic, trustworthy and have a positive attitude, then this is the job for you

The Receptionist is the first point of contact for patients/clients who visit our clinic or contact us to learn about our services. **_Quality customer-service is very important._** You will be our clinics ‘first impression’ and building friendly, trusting relationships with patients/clients is key

**Employment Type**: We are seeking **_to fill full-time_** (35-40 hours a week). Wages are competitive.

Work hours will vary between Monday and Saturday. Must have availability to work evenings and weekends.

**Pay**: Competitive & will depend on experience

**Qualifications**:

- Criminal record check with no prior felonies
- High-school diploma

**Administrative Responsibilities**:

- Using Electronic Medical Records
- Booking/scheduling/confirming appointments - answering the phone and calling patients
- Printing patient labels and preparing charts
- Basic office duties -printing forms, faxing, copying, mailing, office supply runs/drop-offs, etc.
- Opening/closing duties of clinic
- Simple cleaning & refilling/stocking of products
- Processing transactions

**Hospitality Responsibilities**:

- Warmly greeting patients/customers upon arrival and showing them to the waiting room/taking patient information/giving intake forms
- Always putting the needs of customers/patients first
- helpful, friendly & charismatic
- Knowledge of our services to providing patients/clients with information on products /cosmetic procedures
- De-escalate & resolve conflict with upset patient’s while remaining calm under stressful circumstances
- Always maintain a high degree of professionalism

**Key Skillset & Experience**:

- Experience in the service industry and/or experience using electronic scheduling/ comfortable with computers and social media platforms
- Communication skills - able to listen effectively and express oneself in a clear and articulate manner
- Willingness and flexibility
- periodically be of assistance for duties that may be outside the scope of job position
- Information collection and management - able to collect, organize and monitor data efficiently
- Planning and organizing - able to multi-task, prioritize and schedule tasks and activities
- Attention to detail - able to produce accurate and high-quality work
- Customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
- Adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
- Confidentiality - able to maintain confidentiality and adhere to ethical standards
- Hands-on experience with office equipment, like printers, point of sales systems and Electronic Medical Records programs such as Accuro.

**If you feel this position is a good fit for you, please send us your résumé**

**We cannot wait to hear from you**

Reference ID: Medical/Cosmetic Receptionist

Part-time hours: 15-40 per week

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $15.00-$22.00 per hour

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$22.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB T5N 1L5: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)