Customer Service Coordinator-keyholder, Full-time
2 weeks ago
**Purnima discovered RECOGNITION working at TJX.** Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day. **What you’ll discover** Eligible Associates can look forward to: - One-of-a-kind, inclusive culture - Benefits that take effect your first day - Dedicated training and on-the-job resources to enhance your development - Merchandise discount for yourself and eligible family members at all TJX Canada stores - Associate and Family Assistance Program to support healthy living **What you’ll do** It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role: - Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers - Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and markdowns - Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry, if applicable - Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards - Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area - For a closer look into the role, click **HERE** **What you’ll need** To begin your career with us, you’ll have: - Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred - High School education or equivalent experience - Excellent problem solving and communication skills including verbal, written and active listening - Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs; Strong technical knowledge of register operations - __ Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?
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Brockville, Canada Winners Full time**Jenna discovered COLLABORATION working at TJX** Jenna is an outgoing “people person” and collaborating with her co-workers to meet customers’ needs is what makes her job fulfilling. We want our teams to have fun when they come to work and fostering relationships helps that happen! **What you’ll discover** Eligible Associates can look forward...
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