Bilingual Telephone Survey Interviewer

7 days ago

North York, Canada Telepoll Market Research Inc. Full time

**If you are looking to join our growing, dynamic team of interviewing staff - look no further**

At **Telepoll Market Research Inc.**, we are an industry leader in the market research and data collection field, looking to enlist professional, energetic, committed outbound **Bilingual Telephone Interviewers** to conduct market research & customer satisfaction surveys in French and English (no sales involved at all).

**We offer**:

- A comfortable & bright working environment, friendly staff, on-site training, flexible schedule, opportunities for advancement

**Requirements**:
**-Excellent French and English language skills - Reading and Speaking**
- Strong comprehension and verbal communication skills
- Excellent phone etiquette and comfort speaking over the telephone
- Ability to follow script, asking consumers and business professionals a pre-determined series of questions on a variety of topics
- Basic typing skills and comfort using a computer
- Attention to detail and ability to accurately input response during live telephone interviews
- Reliable, punctual and able to take direction in English

**Current shift availability is for weekday evenings and weekends. Interviewers should be available to work at least 4 shifts per week. Must be able to start at 5pm weekdays and 12pm on a weekend; have flexibility to start at 2pm weekdays for early shift assignment when needed. **Earlier/day hours are sometimes possible on weekdays, however earlier/day shifts are dependent on specific projects and when they become available.

**Evening times, MON - FRI: 2-10pm (early shift) & 5-10pm or 11:30pm**

**Weekend times, SAT: 12-6pm or 12-8pm**

**Location**: closest major intersection is Leslie Street & York Mills Road in North York/Toronto **(this work position is in-person at the office, NOT remote)**

Position starting rates: $17.00/hr (Bilingual French rate); $16.55/hr (English rate)

**Job Types**: Part-time, Permanent

Pay: From $17.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North York, ON M3B 2T5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call centre/Customer service/Market research: 1 year (preferred)

**Language**:

- French (speak, read, write) (required)
- English (speak, read, write) (required)

Work Location: In person

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