Client Care Coordinator/assistant

1 week ago

Orleans, Canada Holistic wellness therapies Full time

**Job Overview**

**Duties**
- Serve as the primary point of contact for clients, addressing inquiries and providing information regarding services offered.
- Schedule and confirm client appointments, ensuring efficient use of time and resources.
- Maintain accurate patient records in electronic medical records systems, ensuring compliance with privacy regulations.
- Assist with the intake process, including collecting necessary documentation and verifying insurance information.
- Collaborate with healthcare providers to facilitate effective communication and coordination of care.
- Handle patient complaints and concerns with professionalism, striving to resolve issues promptly.
- Support office operations by performing administrative tasks such as filing, data entry, and managing correspondence.

**Skills**
- Proficient in medical terminology to effectively communicate with clients and healthcare professionals.
- Familiarity with electronic medical records systems to ensure accurate documentation and data management.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills to interact effectively with patients and team members.
- A background in general office experience is beneficial for supporting various administrative functions.
- New grads are also welcome to apply

Join our team as a Client Care Coordinator where you can make a difference in the lives of our clients while contributing to the overall success of our practice

**Job Types**: Full-time, Part-time

Pay: $17.20-$20.06 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Company events
- On-site parking

Work Location: In person

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