Head of Risk Management and Compliance

**Company overview**:
Merrco, headquartered in Toronto and founded in late 2016, is the leading Cannabis Payments Platform in Canada. In 2018, Merrco acquired Payfirma to create Merrco Payfirma and has captured ~70% Ontario market share and greater than 50% national coverage in the Canadian Cannabis retail market. The company is now well-positioned to expand into the U.S. and is currently providing payment solutions to CBD and ancillary cannabis businesses.

Merrco's omnichannel payments platform offers a secure and compliant solution for instore retail, mobile click and collect, and ecommerce. The platform also includes merchant invoicing, recurring billing capabilities and EFT offerings to support vendor, client and batch payments. With white label capabilities and enhanced reporting for data analytics and simple reconciliation, Merrco has built deep partnerships and relationships across the cannabis technology and merchant eco-system.

Led by a passionate and engaged leadership team, Merrco is dedicated to platform innovation, industry diversification and geographical expansion. To accomplish these goals, the company is currently looking for a Head of Risk Management and Compliance.

**Company Culture**:
A high-growth company, Merrco Payfirma has built an inspired culture of customer-centricity, commitment, respect and agility and offers a supportive and collaborative environment that fosters a growth mindset, intellectual curiosity, an entrepreneurial spirit and above all teamwork. Merrco offers its employees a flexible and inclusive work environment that is team oriented but promotes high accountability for delivery. The company's leadership team is experienced and passionate about payments and are immensely proud of their accomplishments and the unique value proposition they have built and bring to the industry.

**The Role**:
An important element of the role is also Compliance to appropriately assess Card Brand regulations for applicability against our portfolio and enforcing/monitoring. Successful execution of the role will align assigned merchant acquiring activities to the company’s acquiring risk and compliance objectives.
You will be expected to take a proactive, service-based approach to managing our clients and delivering an outstanding experience. You must be comfortable dealing with C-Level executives and business owners.

**Primary Responsibilities**:

- Lead and manage company risk management programs including preparing and implementing all applicable policies and procedures.
- Create comprehensive Credit & Underwriting policy, risk monitoring procedures as well as create recommendations ongoing practices.
- Monitor overall portfolio to ensure compliance with internal standards, as well as acquiring bank and Card Brand Rules & Regulations. Determines business impacts and makes recommendations.
- Direct risk measurement and monitoring processes and communicate results and recommendations.
- Develop risk management tools, dashboards and reporting as required.
- Promote a culture of risk awareness and accountability through training.

**Skills and Expertise**:

- Bachelor’s degree in Business, Finance or Economics, or equivalent experience
- Minimum 5+ years risk experience, experience with Payments and Merchant Acquiring are preferred.
- Exposure to regulatory agencies such as the various card brands is an asset.
- Self starter with an ability to work independently and in a team environment.
- Ability to see the ‘big picture’, yet diligent with details.
- Above average analytical skills, strong aptitude for problem solving, organization and planning
- Strong aptitude to monitor and manage risks using data
- Demonstrated strong interpersonal and communication skills both written and oral.
- Strong organizational and time management skills and ability to adapt to change in a high-growth business environment.
- Internal Audit experience and exposure an asset
- Leading teams for a minimum of 3 years

**Compensation**:
Compensation package is commensurate with experience. Employee will be paid a competitive base salary, and an annual bonus.

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