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Logistics Team Leader

2 weeks ago

Boucherville, Canada IKEA Full time

Who you are
- You are enthusiastic about work and working with others in a team
- You can prioritize, are disciplined, show initiative and have a flexible attitude
- You’ve worked with material handling equipment before (or are very open to learning)
- You are computer savvy and generally comfortable with technology (and can easily learn new software and systems)
- You have about 1 year of work experience in a high-volume Retail environment or Distribution Center (warehouse experience is a strong asset but not necessary)
- You are totally cool working in a physically demanding, fast-paced, work environment

**Your responsibilities**
- Be an IKEA Ambassador by recognizing that the customer experience depends on your ability to empower your team, so that they can provide a memorable customer service experience and solve problems in a timely manner
- Help to keep the Business running smoothly and efficiently, including with inventory levels; that every item is correctly priced and presentable
- Lead and manage the logistics actions as explained in the Store Action Plan for the pick-up point.
- Support team by way of coaching and mentoring
- Support the Logistics Manager with coaching and identifying internal talent and to ensure succession planning for all key roles
- Actively work with matrix partners to reduce transfers and returns, and to generally maintain efficiency and profitability
- Actively support the Unit and Team objectives, as well as Our sustainability commitment
- Ensure Health & Safety processes are followed and implemented
- Support the team and with additional duties, as required

**Together as a team**

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Logistics Team Leader

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.