Specialist I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

**How will you make an impact in this role?**

This position reports to the Manager - Colleague Servicing. This role is responsible for the timely, compliant and
accurate end to end processing of Canada’s Bi-Weekly payroll. This position demands meticulous attention to detail,
technological skills, and a commitment to delivering excellent service to our colleagues.

**Primary Responsibilities**:

- Execute Canadian bi-weekly payroll runs, responsible for adjustments for approval and entry. This includes managing employee status changes, benefit deductions, taxable benefits, leaves of absence, new hires, transfers, terminations, and other payroll-related entries.
- Stay abreast of changes in Canadian payroll legislation and regulations.
- Ensure compliance with local regulations and tax requirements. Support timely tax filing.
- Process and submit all Records of Employment to Service Canada each pay period.
- Year-end preparation, audits and ensuring the balance of tax forms.
- Collaborate with internal stake holders, partners and external vendors to optimize payroll.
- Responsible for timely and comprehensive solution of escalated issues/inquiries related to pay.
- Coordinate payroll system enhancements and ensure proper testing and implementation.
- Audit inputs from upstream systems, files, i.e., HCM software, engaging with the submitter to make corrections as
required.
- Ensure meticulous processing of transactions in adherence to internal policies, controls, procedures, and government agency regulations.
- Assist in identifying risks and implementing new controls as needed.
- Cultivate specialized expertise in tax issues, payroll reporting, HCM and ADP software, and other payroll systems
through active participation in job training and seminars.
- Engage proactively in team projects.
- Perform other duties and special projects as assigned or as responsibilities.
- Maintain documentation flow for payroll changes, with clear communication with internal departments to ensure the
accuracy and timeliness of payroll adjustments.
- Oversee the updating of all Canadian Payroll Processing documents and Standard Operating Procedures (SOPs).
- Ensure proper documentation and record-keeping practices, ensuring transactions align with internal policies,
procedures, and relevant regulatory requirements.
- Support government and American Express leaves of absences appropriate payroll processing.

**Minimum Qualifications**
- A bachelor’s degree or a degree in business related function, along with 2-5 years of progressive Canadian payroll
experience or equivalent.
- Completion of National Payroll Institute PCP certification (or working towards it) is required.
- Experience with payroll processing systems (e.g., Oracle HCM, ADP Global View, ADP eTime).
- Knowledgeable on Canadian short-term disability and maternity leaves.
- Deep understanding and experience with Canadian Year-end processes and reporting requirements.
- Fluent in English (both written and oral), French considered an asset

**Preferred Qualifications**
- Strong attention to the detail.
- Effectively analyze data to problem solve and/or develop rationale and creative solutions.
- Able to manage highly confidential information in a professional manner.
- Able to effectively prioritize tasks in a fast-paced, change-oriented environment.
- Able to work independently and is a self-starter.
- Flexible and adaptable to change.
- Strong working knowledge of MS Office suite.
- Proficient in Excel.
- Possess strong interpersonal, collaborative and communication skills and can interact effectively with colleagues at all levels.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Min