Host/hostess

4 days ago

North York, Canada Chiang Mai Thai Kitchen and Bar Full time

**Job Overview**

**Responsibilities**
- Greet guests upon arrival with a friendly demeanor and positive attitude.
- Manage the seating chart and ensure efficient table turnover while maintaining guest satisfaction.
- Communicate wait times accurately to guests and provide updates as necessary.
- Answer phone calls promptly, providing information about the restaurant and taking reservations.
- Assist guests with any inquiries or special requests, ensuring their needs are met throughout their visit.
- Collaborate with servers and kitchen staff to ensure seamless service delivery.
- Maintain cleanliness and organization of the host/host area, including menus and waiting areas.
- Utilize POS systems for reservations and guest management as needed.

**Experience**
- Previous experience in a hospitality or customer service role is preferred, particularly in restaurants or hotels.
- Strong phone etiquette and communication skills are essential for interacting with guests effectively.
- Familiarity with food service operations and guest services will be beneficial.
- A passion for hospitality and helping others is key to success in this role.

Join our team as a Host/Host where you will play an integral role in creating memorable dining experiences for our guests

**Job Types**: Full-time, Part-time

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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