Sales Development Representative

**What's Bench? Check us out in** Medium, Betakit, Financial Post, our Instagram, and our Life at Bench Blog. - We acknowledge that Bench headquarters is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh _(Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations._ Businesses need to understand their financial performance, but for many smaller ones, this means a trade-off between managing their books and running their businesses. Our mission is to help every business owner thrive, by providing financial insight and peace of mind in one seamless platform_._ From creatives to chiropractors, Bench helps thousands of small business owners and entrepreneurs master their financial lives. Because understanding your finances should be three things: simple, effortless, and affordable. We're growing fast, and we're looking for exceptional people to join us on this incredible journey. Check out our culture guide to learn more about what it's like to work at Bench and read more about our business here **What does the Account Management Team look like?** At the core of it, sales at Bench is people-centric and focused on making a difference in the lives of small business owners. The Account Management team is a specialized team within Sales focused on bringing additional value and services to our existing clients. As an Account Manager, you'll get to know our clients and their needs, have meaningful sales conversations aimed at helping business owners achieve their goals, collaborate with internal partner teams, and constantly transform our systems as a part of our "startup within a startup." If you're passionate about problem-solving and eager to build something great, you've come to the right place **What you'll get up to**: - Act as a trusted advisor for our clients by understanding their business goals and needs, and educating them on potential solutions we can offer. - Treat every interaction as an opportunity to delight, whether it's providing a referral to a partner service or collaborating with a cross-departmental peer to resolve a client challenge. - Contribute to designing and improving processes and materials by: - Creating new processes—experiment with new workflows and approaches to selling products - Grow your tech skills by managing your workflow using software tools like SalesForce, SalesLoft, RingCentral, Google Sheets, and the Bench App. - Help one of Vancouver's fastest-growing startups hit its revenue and growth goals. **What you'll need**: - Love experimenting, trying new things, and driving improvement within your own team, or across the wider organization. You're not satisfied with "good enough". - Enjoy driving business success through thinking differently, and possess the self-starter attitude needed to thrive in a less structured environment. - Be a resilient, strong individual performer who is energized by meeting individual and team targets and contributing to the team's success. - An articulate phone and written presence that's confident and personable. - You're comfortable holding multiple calls each day, with many different personalities in a variety of conversations. - You lead with empathy when having unique/challenging conversations with clients. - Be a talented multitasker: holding conversations, taking detailed notes over the phone, and accessing time sensitive information. - Embrace feedback with arms wide open and action it to further your success. - Can contribute to a high-performing team by bringing a great work ethic, positive energy, creativity, and at least a little weirdness to keep things interesting. - Have a genuine passion for helping people - Have an articulate phone and written presence that's confident, yet personable - Are realistic about temporary challenges and setbacks, and use them to motivate yourself and others to achieve targets - Embrace feedback with arms wide open and action it to further your success - Can contribute to a high-performing team by bringing lots of mental horsepower, amazing work ethic, positive energy, and a little weirdness to keep things interesting **What you'll get**: - At Bench we share information freely and openly whenever possible. We offer a competitive base salary and monthly uncapped commission available for a total on-target earnings of $56,900. - In addition, we offer an extended benefits package that includes paid vacation, unlimited paid flex days, and full health, dental, and vision. - You'll get unlimited access to Bravely, our confidential, on-demand, 1:1 professional coaching service, and access to Inkblot Therapy, our virtual counselling service to support mental wellbeing. - You will have the support of your manager, and the opportunity to learn and develop by working with a team of unconventional & diverse Benchmates, who are all working together to achieve the same mission. - W