Veterinary Receptionist

**Duties**:

- Greet and welcome clients and their pets to the veterinary clinic
- Answer phone calls, schedule appointments, and manage the front desk
- Collect and update patient information, including medical history
- Assist veterinarians and veterinary technicians with various procedures as needed
- Handle financial transactions, including processing payments and managing invoices
- Maintain cleanliness and organization of the reception area and waiting room
- Provide excellent customer service by addressing client inquiries and concerns

**Qualifications**:

- High school diploma or equivalent required
- VOA or VAOA Graduate or Vet Assistant Program graduates preferred
- Previous experience working in a veterinary clinic or animal care setting preferred
- Strong communication skills, both written and verbal
- Excellent organizational skills with the ability to multitask effectively
- Proficient computer skills, including knowledge of veterinary software systems
- Ability to handle stressful situations with patience and professionalism
- Knowledge of laboratory procedures and equipment is a plus

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the veterinary clinic.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$19.00 per year

Expected hours: 24 - 38 per week

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Store discount
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person