Maintenance Manager

2 weeks ago

Banff, Canada Banff Collection by InnVest Hotels Full time

The duties and responsibilities for the Maintenance Manager include, but are not limited to the following:

- Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, laundry, emergency generators, switch rooms, etc.
- Ensures all maintenance and repairs are completed on a timely, cost-effective basis and according to specifications.
- Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
- Maintains an ongoing preventative maintenance program for the hotel.
- Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
- Responsible for the safety of the department and the building.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Follows company policies and procedures and is able to effectively communicate them to subordinates.
- Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews). Reviews performances and assists in career development.
- Conducts fire drills, training classes regarding safety, security, department procedures and service guidelines.
- Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESA, Human Rights etc.
- Ensures all fire and safety inspections are completed and any discrepancies are corrected.
- Other duties as assigned by supervisor or management.

**COMPETENCIES WE ARE SEEKING**:

- Education/ Experience: High School diploma or equivalent. 3+ years progressive maintenance experience in a supervisory role. Working knowledge of various computer software programs (MS Office).
- Certification and/or License Requirement: Maintenance Management Professional; Certified Maintenance Manager, Valid provincial driver’s license.
- Guest oriented and service minded with an attention to detail.
- Safety Awareness.
- Working knowledge of electrical and mechanical systems.
- Effective communication and people management skills.
- Quick thinking and able to spot and resolve problems efficiently.
- Ability to manage personnel and meet financial targets.
- Excellent planning and organizing skills.
- Ability to multi-task, meet deadlines and work under pressure.
- Work independently and maintain a positive attitude within a busy environment.

**Behaviors**: Preferred
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Leader: Inspires teammates to follow them

**Motivations**: Preferred
- Goal Completion: Inspired to perform well by the completion of tasks
- Financial: Inspired to perform well by monetary reimbursement
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

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