M&e Tooling Technician

Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to delivering excellence in safety, drilling services, and technology.
**Minimum Qualifications**
- ** Travel Readiness**:Willingness to travel regularly within the Canadian region to engage with customers, understand their needs, and support sales initiatives.
- ** Sales Experience**:Confident interpersonal skills for effective one-on-one customer interactions. Previous sales experience is desirable, showcasing the ability to build and maintain strong customer relationships.
- ** Technical Proficiency**:Strong technical understanding of the core drilling process and the products used within it. Knowledge of exploration tooling and diamond products is essential for success in this role.
- ** Drilling Expertise**:Previous experience in drilling and any related training roles is highly regarded. A background in the industry will contribute to a quick and effective integration into the team.
- ** Team Collaboration**:A team-focused approach is crucial, as the role involves working as a supportive member for the complete region. Collaboration with sales and support teams is essential for achieving common goals.
- ** Report Preparation and Presentation Skills**:Ability to prepare comprehensive technical reports and deliver presentations to customers. Clear communication of technical information is key to facilitating understanding and decision-making.
- ** Microsoft Office Proficiency**:Proficient in Microsoft tools, including PowerPoint and Excel. The ability to use these tools effectively is important for creating presentations, reports, and managing data.

**Responsibilities**
- ** Sales Support**:Collaborate with the Canadian Sales Management Team to boost diamond product and exploration tooling sales. Be a crucial part of the team working towards achieving sales targets.
- ** Strategy Development**:Assist in the formulation and execution of strategies to acquire new customers. Contribute to the growth of our customer base through innovative approaches.
- ** Customer Relationship Management**:Work closely with existing exploration tooling customers to enhance performance, ensuring customer satisfaction and loyalty. Proactively identify opportunities to expand business relationships.
- ** Market Intelligence**:Provide valuable market feedback on competitor activities and market share. Stay informed about industry trends to contribute to informed decision-making.
- ** Product Development**:Collaborate with the Product Management team in the development and testing of new products. Contribute your technical expertise to ensure the success of innovative tooling solutions.
- ** Customer Service Support**:Support internal Customer Service Representatives by offering guidance and advice in processing customer orders for diamond products and tooling. Ensure a seamless and efficient order fulfillment process.
- ** Technical Reporting**:Prepare and issue technical reports for customer visits and new product tests. Communicate technical information effectively to both internal teams and external stakeholders.

**Compensation, Benefits and Perks**
Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Boart Longyear offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:

- a strong compensation plan
- medical, vision, and dental program
- retirement program
- employee recognition rewards program (BRAVO)
- employee assistance program

**Company Overview**
Established in 1890, Boart Longyear is the world’s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commodities—including copper, gold, nickel, zinc, uranium, and other metals and minerals—the Company also supports activities in the energy, oil sands exploration, and environmental sectors.

The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions.

**Our People**
At Boart Longyear, people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and