Cafe Manager

2 weeks ago

Sherwood Park, Canada L'OCA Full time

**Job Description**:
**Join the L’OCA Quality Market Coffee Bar Dream Team**

**Position: Retail Supervisor - Coffee Bar**

**Are you passionate about the art of brewing the perfect cup? Do you believe that every drop of coffee holds a story?**

At L’OCA Quality Market, coffee is not just a drink - it's an experience, and we're seeking a spirited Retail Supervisor who can lead our Coffee Bar team with enthusiasm, dedication, and love.

**Why join us?**
- Lead with Purpose: Shape the future of our Coffee Bar while assisting with our Bakery and special projects.
- Wear Multiple Hats: From championing our core principles like Quality and Love to ensuring the smooth day-to-day operations of the coffee bar.
- Develop and Grow: Play a pivotal role in nurturing and training a skilled coffee bar team.
- Be the Face of Service: Engage with our wonderful customers, ensuring they leave with a smile (and a delightful coffee).
- Stay Ahead: With your keen eye, ensure our Coffee Bar stays ahead in terms of quality, standards, and knowledge.

**Key Responsibilities**:

- Promote our vision and goals, ensuring they resonate through every brew and customer interaction.
- Monitor inventory, collaborate with the purchasing team, and make sure our beans are always fresh.
- Train the team on the nuances of coffee varieties, brewing methods, and upselling strategies.
- Maintain an exceptional standard of customer service, ensuring every cup we serve becomes a memory.
- Adhere to all Food Safety standards, making sure every sip our customer takes is safe and delicious.
- Engage in collaborative relationships with departmental and store leadership.

**About You**:

- You're no stranger to the world of retail with over 12 months of experience, including at least 6 months in a leadership role.
- You possess a Pro-Serve certification.
- Your knowledge about products, merchandising, and inventory management is advanced.
- Interpersonal skills? They're your forte You're a team builder, a motivator, and a relationship curator.

**Become a Part of Our Story**:
L’OCA Quality Market is more than just a market; it's a place where quality meets passion, where every team member contributes to a richer experience, and where every coffee tells a tale.

If you’re ready to brew success, share smiles, and be a part of our vibrant team, we can't wait to meet you

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