Commercial Financial Relationship Advisor

**Position Summary**
Reporting to the Manager of Commercial Financial Services, the **Commercial Financial Relationship Advisor** is responsible for overall administrative support to the commercial lending operation. This position does not have lending authority.

**Requirements**:

- Provides administrative support to the commercial lending function.
- Identifies and prepares documentation relating to commercial mortgages, operating lines, term loans, etc.
- Maintains familiarity with all commercial credit forms and documentation.
- Prepares and verifies all commercial loan documentation for completion, ensuring credit union policies and procedures are followed.
- Prepares Promissory Notes, GSA documents, mortgage documentation and repayment schedules as assigned.
- Administers the PPSA system; conducts PPSA searches, registrations, renewals and discharges; pulls Credit Bureau Reports as assigned.
- Maintains diary systems for such items as fire insurance, mortgage renewals, term renewals, etc.
- Assists in the commercial credit annual review process by: maintaining the Annual Review Control list, requesting, collecting and following for documents requested from borrowers for monitoring annual renewals, preparing renewal letters and/or contacting commercial members to arrange for renewals, conducting follow-up and inputting data as required for annual reviews for supervisory approval and collecting fees associated with annual reviews.
- Assists with delinquency control, reviewing 5 and 10-day notices, initiating follow-up and reporting results weekly for supervisory review. Completes other delinquency follow-up duties as assigned.
- Assists in the preparation of delinquency reports including allowance for impaired report; delinquency rate report; loan statistical report and system credit committee report. Prepares report of loans recommended for write-off and following up on written off loans to monitor opportunity for recapture. Prepares monthly reports for the Credit Committee.
- Maintains spreadsheet on receipt of Third Party Demands for all commercial members, places holds on accounts, reviews periodically and remits funds to Revenue Canada.
- Collects preliminary information from existing and prospective commercial borrowers. This includes determining the nature of client’s borrowing needs (nature of the commercial lending request—amount, type, etc.); advises member of documentation required for their commercial loan request; collects documentation from the member and forwards to commercial lender as a referral for follow-up by the commercial lender.
- **Skills**:

- Adaptability to change
- **Attention to detail**:

- Financial accounting
- **Customer Service Orientation (internal and external)**
- Knowledge of financial principles
- **Knowledge of policies, procedures and regulatory environment**:

- Knowledge of products and services
- **Listening, Understanding and Responding**:

- Knowledge of commercial lending function
- **Work planning and management (organizational skills)**:

- Teamwork and Cooperation
- **Written and verbal communication skills**:

- **Knowledge of Commercial Lending Administration processes and proceduresQualifications**:
The Commercial Financial Relationship Advisor will have successfully completed a post-secondary certificate in business administration, plus have one to three years relevant experience; or an equivalent combination of training and experience.

Pay: From $48,360.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person