Loss Prevention Lead

2 weeks ago

SaintLaurent, Canada Browns Shoes Full time

Browns Shoes, a family-owned business established in Montreal in 1940, now with 70 stores across Canada, is synonymous with top international designer collections, luxurious leather goods, and exclusive street savvy fashion for ladies, men and children.

**Requirements**:

- Bilingualism (Spoken and written French/English)
- Organization, efficiency, and multitasking
- Good knowledge of Word, Excel, and Outlook
- Must be discreet, reliable, and highly disciplined
- Flexible work hours (including the possibility of nights and weekends during certain high-volume periods)

Prior experience in the Fraud or Loss Prevention sector is essential.

**Responsibilities**:

- Responsible for assisting stores with all Loss Prevention Programs
- Manage exception reports and cash variances in stores to detect any internal activity
- Assist high-shrink stores with inventory preparations
- Direct inbound calls and provide professional service to stores and customers
- Monitor compliance with store policies and procedures
- Supervise routine tasks (such as reviewing and analyzing exception reports, data collections, queries, etc. in accordance with the framework agreements)
- Be responsible fordetecting and mitigating omnichannel fraud risks
- Develop and maintain an understanding of financial fraud procedures, frameworks, and techniques to assist the department in identifying potential fraud trends to reduce and minimize financial losses

Thank you for your interest in Browns

Chaussures Browns, une entreprise familiale fondée à Montréal en 1940, détient maintenant 70 boutiques partout au Canada. Nous offrons les meilleures marques internationales, des articles luxueux en cuir et des tendances urbaines exclusives pour hommes, femmes et enfants.

**Exigences**:

- Bilinguisme (français et anglais/parlé et écrit)
- Organisation, efficacité et multitâche
- Bonne connaissance de la suite Office (Word, Excel, Outlook)
- Doit être discrète, fiable et très disciplinée
- Horaires de travail flexibles (y compris la possibilité de soirs et fin de semaine pendant certaines périodes achalandées)

Une expérience préalable dans le secteur de la prévention des fraudes est essentielle.

**Responsabilités**:

- Assister les magasins dans tous les programmes de Prévention des Pertes
- Gérer les rapports d'exception et les variances de liquidités dans les magasins afin de détecter toute activité interne
- Aider les magasins à forte démarque avec la préparation de l'inventaire
- Diriger les appels entrants et fournir un service professionnel aux magasins et aux clients
- Veiller à la conformité aux politiques et procédures du magasin
- Superviser les tâches de routine (telles que la révision et analyse des rapports d’exception, collectes de données, requêtes, etc., selon les accords-cadres)
- Être responsable de la détection et de l’atténuation des risques de fraude omnicanal
- Développer et maintenir une compréhension des procédures, structures et techniques de fraude financière afin d'aider le département à identifier les tendances potentielles de fraude pour réduire et minimiser les pertes financières

Merci de l’intérêt que vous portez à Browns

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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